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Tech Head - The Technology Section
Computer Discussion
Anyone managed to overcome broadband REIN problems?
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<blockquote data-quote="A nonymous" data-source="post: 888273" data-attributes="member: 240839"><p>Most of the BT reps that I have spoken to when asked have stated they were in Bangalore or Mumbai in India, hence the Punjabi bit. I'm just making a point that considering BT is a British Company, it would be nice to speak to somebody that could actually converse with me fluently in my own language which just happens to be English, not Punjabi, not Urdu or what ever language these cretins in BTs foreign call centres use.</p><p></p><p>As with most companies in the UK BT put profit before their customers. They may be saving a few quid by out sourcing their customer services to some far flung part of the world, but this is costing them paying customers.</p><p></p><p>This is one of the main reasons why I will be canning them at the end of the minimum term, they are utterly useless as a communications company. I hope the Original poster gets his fault fixed, but by experience BT only ever try to sort the issue out when you give them notice to end the contract.</p><p></p><p><a href="http://www.bbc.co.uk/learningzone/clips/portrait-of-shirijit-nagar-a-bt-call-centre-worker-in-mumbai/3209.html" target="_blank">http://www.bbc.co.uk/learningzone/clips/portrait-of-shirijit-nagar-a-bt-call-centre-worker-in-mumbai/3209.html</a></p><p></p><p><a href="http://www.dailymail.co.uk/news/article-2478638/A-superfast-way-mad--ring-BTs-centre-Bangalore.html" target="_blank">http://www.dailymail.co.uk/news/article-2478638/A-superfast-way-mad--ring-BTs-centre-Bangalore.html</a></p><p></p><p>Nano</p></blockquote><p></p>
[QUOTE="A nonymous, post: 888273, member: 240839"] Most of the BT reps that I have spoken to when asked have stated they were in Bangalore or Mumbai in India, hence the Punjabi bit. I'm just making a point that considering BT is a British Company, it would be nice to speak to somebody that could actually converse with me fluently in my own language which just happens to be English, not Punjabi, not Urdu or what ever language these cretins in BTs foreign call centres use. As with most companies in the UK BT put profit before their customers. They may be saving a few quid by out sourcing their customer services to some far flung part of the world, but this is costing them paying customers. This is one of the main reasons why I will be canning them at the end of the minimum term, they are utterly useless as a communications company. I hope the Original poster gets his fault fixed, but by experience BT only ever try to sort the issue out when you give them notice to end the contract. [url]http://www.bbc.co.uk/learningzone/clips/portrait-of-shirijit-nagar-a-bt-call-centre-worker-in-mumbai/3209.html[/url] [url]http://www.dailymail.co.uk/news/article-2478638/A-superfast-way-mad--ring-BTs-centre-Bangalore.html[/url] Nano [/QUOTE]
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Anyone managed to overcome broadband REIN problems?
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