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Sky Digital BSkyB, Freesat & Saorsat support forum
Freesat digital TV support forum
Freesat update - goodmans hd fault
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<blockquote data-quote="Vipersan" data-source="post: 644255" data-attributes="member: 325666"><p>Slightly off topic ...but this issue isn't confined to freesat boxes ..</p><p>both freeview boxes (in particular older models) ...and some TV sets with built in freeview ...have received and installed firmware updates which in turn have trashed the units ..</p><p>Not that its so terrible with a cheap £20 set top box ..</p><p>..but when you get customers bringing in their lcd tvs which are just outside of guarantee ...with reports like 'the set wont come out of standby' or 'the dvbt menu has dissappeared' ..and you have to tell them there is nothing you can do as the sets dont even have a pcmcia port or rs232 socket ..so no way to flash new firmware.</p><p>..they sort of look at you in disbelief..</p><p>Usually I just tell them to take it back where they bought it and demand it replaced as 'not fit for purpose'.</p><p>All too often the company who imported it and supplied it vanished.</p><p>A very recent one like this was an Apro model sold through Empire Direct..</p><p>..leaving a lot of very unhappy customers.</p><p>The govt in its wisdom made a disclaimer on the news recently saying no compensation will be made for equipment damaged or rendered unuseable by updates during the digital switchover'</p><p>In other words 'the punter must just suck it up- tough'.</p><p>c'est la vie.</p><p>VS</p></blockquote><p></p>
[QUOTE="Vipersan, post: 644255, member: 325666"] Slightly off topic ...but this issue isn't confined to freesat boxes .. both freeview boxes (in particular older models) ...and some TV sets with built in freeview ...have received and installed firmware updates which in turn have trashed the units .. Not that its so terrible with a cheap £20 set top box .. ..but when you get customers bringing in their lcd tvs which are just outside of guarantee ...with reports like 'the set wont come out of standby' or 'the dvbt menu has dissappeared' ..and you have to tell them there is nothing you can do as the sets dont even have a pcmcia port or rs232 socket ..so no way to flash new firmware. ..they sort of look at you in disbelief.. Usually I just tell them to take it back where they bought it and demand it replaced as 'not fit for purpose'. All too often the company who imported it and supplied it vanished. A very recent one like this was an Apro model sold through Empire Direct.. ..leaving a lot of very unhappy customers. The govt in its wisdom made a disclaimer on the news recently saying no compensation will be made for equipment damaged or rendered unuseable by updates during the digital switchover' In other words 'the punter must just suck it up- tough'. c'est la vie. VS [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Freesat digital TV support forum
Freesat update - goodmans hd fault
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