I-Worm Bagle E

[wolsty]

Sometime in the past few weeks my desktop computer was infected with the Bagle E virus. I've run AVG and Norton Antivirus, both with the latest definition files and, more lately, the Stinger tool downloaded from McAfee. When I run the software, neither Stinger nor Norton AV recognises the virus, but the AVG background monitor keeps flashing a warning that it's there and, when I run the program, it removes it. A couple of hours later, the warning screen appears again. Any suggestions as to the next step would be most welcome.

 

[Stephen W]

Have you tried an online Active Scan from Panda Software? I had some similar probs with a pesky Trojan but one scan and it vanished (hopefully forever!). The website is www.pandasoftware.com/activescan. might be worth a try.

 

[rickie3]

beagle worm remove tool

 

[wolsty]

Thanks Rickie and Stephen, but it's still bad news. I ran the Symantec tool, but it didn't find any virus. The Panda site found 22 infected files and removed them, but there was no log of what they were. I left the pc switched on and an hour later, there was the AVG warming message again. I've tried to find the infected file directly, using the XP search function, but the application won't let me into the c:\system Volume Information directory where the *.exe file is lurking. Is a disk format the only option left to me?

 

[rolfw]

If you know the file you are looking for, you may need to use a dos startup disk and navigate to the system directory to delete it. You may also be able to change the attributes of the system directory to allow access from XP.

 

[wolsty]

Thanks Rolf. I'll try it when I sober up.