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Satellite TV receivers & systems support forums
DISH SETUP: Single sat, Multi-Sat & Motorised
Satellite Meters and Installation Equipment
Televes H45 critique thread
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<blockquote data-quote="John" data-source="post: 900844" data-attributes="member: 175005"><p>.... whilst were talking Televes, has anybody had poor service when making enquiries re: repairs etc at Televes UK ?.</p><p>I had a FSM 500 upgraded about 8 years ago and had a bit of a run-around with them at that time with poor communications etc but eventually got the work done.</p><p>Fast forward to the present day, last Thursday in fact, i sent them an email enquiry re: a service / firmware upgrade to the same meter. As of this afternoon there has been no acknowledgement to my enquiry so i decided to ring them. I was told the service engineer was busy with a customer and that they would ring me back within half an hour. Did they ....NO. Not impressed, is it just us having the poor service , praps it's time to try Promax</p></blockquote><p></p>
[QUOTE="John, post: 900844, member: 175005"] .... whilst were talking Televes, has anybody had poor service when making enquiries re: repairs etc at Televes UK ?. I had a FSM 500 upgraded about 8 years ago and had a bit of a run-around with them at that time with poor communications etc but eventually got the work done. Fast forward to the present day, last Thursday in fact, i sent them an email enquiry re: a service / firmware upgrade to the same meter. As of this afternoon there has been no acknowledgement to my enquiry so i decided to ring them. I was told the service engineer was busy with a customer and that they would ring me back within half an hour. Did they ....NO. Not impressed, is it just us having the poor service , praps it's time to try Promax [/QUOTE]
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Satellite TV receivers & systems support forums
DISH SETUP: Single sat, Multi-Sat & Motorised
Satellite Meters and Installation Equipment
Televes H45 critique thread
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