Recent content by SatSap

Was on the verge of a total solution, but bam! Fix snatched away at the last second! Just had a 'free' visit. The chap who came seemed to be very knowledgeable and was a breath of fresh air quite honestly. After connecting the cables to his black box and writing stuff down and walking around...

Hi again. Ooh! I expect this is quite boring now, so sorry for continuing on. After yesterday I was going to give up completely to be honest. And given how much cr*p I've been fed by the original bl***y installer I'd like to name and shame him but of course that's not right and proper and it...

Hi Original installer came around today, bringing with him a 'friend', a Sky installer. The original installer stood in my front room with his hands in his pockets still telling me it was my TV and that he'd done the job properly...and immediately began banging on about Panasonic TVs being...

Hello again. This is just a courtesy update as you been so supportive and I'd like you to know what's going on...as the saga hasn't ended. I phoned the original installer of the dish the other day and told him I wasn't happy as after being told my TV was the problem it proved to be incorrect...

Hi again., and thanks for all your replies and suggestions. It's really spurred me on to find a solution. Well, I can say definitively that it has to be the dish installation and NOT the Samsung TV! I connected both sides of the shotgun cable going into my friends freesat PVR to my Samsung TV...

Sorry for long delay. Another pair of sat installers from the same (last) company have been. Spent over an hour looking through the TV's menus, connecting and testing cables, retuning, etc. They told me that the LNB couldn't be faulty or there'd be more missing channels than there were, and...

Hello again. TV engineers arrived, looked at the TV and after a few minutes said, "it's your dish, not the TV. One of them said they could take the TV away and replace the whole mainboard but in his opinion it would be a waste of time because he was certain it wasn't a TV fault. He said he the...

No channels this morning. Nothing. Nada. % percent on that transponder this morning. I noticed that last night the sky was crystal clear. This morning there's heavy cloud cover. Do you think this is related?

Sorry for delay, been working and not had any time to get back. Right, weirdly, I came in this evening and for the very first time all 18 channels were available. No problems. Checking the transponder I noticed it was on 11307 V and the signal and quality bar were around 46 and 47...

I have patched together the google images from satpointer and uploaded the image (hopefully). The dish is on my chimney as in the photo, and the line of site is between the blocks of flats behind me, except I can see that the line crosses the furthest block of flats. Do you think that perhaps...

Sorry, I'll have to go check. Something has happened ...don't know what exactly. As I was doing something else I left freesat on channel 142 and it's been on that for the past 2 hours. The notice about weak signal/check connections on the screen bobs around as a screensaver so no harm done by...

Hi, and thanks again. Yes, that would be very helpful, thankyou. Re firmware. Yes, the fw is the latest and up to date. Everything that can be is connected to a wired home network, upstairs and down so that side of things is taken care of. Couldn't see what had changed after it had updated it...

Hello Thanks again. The TV is a Samsung UE46F8000. I unscrewed first cable from the back of the tv and the tv doesn't find anything without the first f plug connected and the second plug connected (second freesat is called sat sub, first is sat main.) So I then connected the first plug again...

Thanks very much for your replies. Sorry for being dull, but if the dish wasn't aligned correctly how is it that both the Sky boxes used by different installers picked up the missing channels? I am quite confused about this. As for the dish photo, there's no way now to snap it from below as...

Yes, the TV has been factory reset three times now. Still no joy.