New cash machine instructions
Please note that the bank is installing a new Drive Thru Cash Point Machine. Customers will be able to withdraw cash without leaving their vehicles.
To enable users to use this new facility, the following procedures have been drawn up. Please read the procedure that applies to you (i.e. male or female) and remember them for when you use the machine for the first time:
MALE PROCEDURE:
1. DRIVE UP TO THE CASH MACHINE.
2. WIND DOWN YOUR CAR WINDOW.
3. INSERT CARD INTO MACHINE AND ENTER PIN.
4. ENTER AMOUNT OF CASH REQUIRED AND WITHDRAW.
5. RETRIEVE CARD, CASH AND RECEIPT.
6. WIND UP WINDOW.
7. DRIVE OFF.
-----------------------------------------------------------------------
FEMALE PROCEDURE:
1. DRIVE UP TO CASH MACHINE.
2. REVERSE BACK THE REQUIRED AMOUNT TO ALIGN CAR WINDOW TO MACHINE.
3. RE-START THE STALLED ENGINE.
4. WIND DOWN THE WINDOW.
5. FIND HANDBAG, REMOVE ALL CONTENTS ONTO PASSENGER SEAT TO LOCATE CARD.
6. TURN DOWN THE RADIO.
7. ATTEMPT TO INSERT CARD INTO MACHINE.
8. OPEN CAR DOOR TO ALLOW EASIER ACCESS TO MACHINE DUE TO ITS EXCESSIVE DISTANCE FROM THE CAR.
9. INSERT CARD.
10. RE-INSERT CARD THE RIGHT WAYUP.
11. RE-ENTER HANDBAG TO FIND DIARY WITH YOUR PIN WRITTEN ON BACK PAGE.
12. ENTER PIN.
13. PRESS CANCEL AND RE-ENTER CORRECT PIN.
14. ENTER AMOUNT OF CASH REQUIRED.
15. CHECK MAKE-UP IN REAR VIEW MIRROR.
16. RETRIEVE CASH AND RECEIPT.
17. EMPTY HANDBAG AGAIN TO LOCATE PURSE AND PLACE CASH INSIDE.
18. PLACE RECEIPT IN BACK OF CHEQUE BOOK.
19. RE-CHECK MAKE UP AGAIN.
20. DRIVE FORWARD 2 METERS.
21. REVERSE BACK TO MACHINE.
22. RETRIEVE CARD.
23. RE-EMPTY HANDBAG, LOCATE CARD HOLDER AND PLACE CARD INTO THE SLOT PROVIDED.
24. RE-START STALLED ENGINE AND PULL AWAY.
25. DRIVE FOR 2 - 3 KILOMETERS........ RELEASE HANDBRAKE |