dont pay anything. just cancel your sub over the phone and tell them you are doing this as your hard drive is knackered and when youre paying 42,50 a month you dont agree with paying an extra 65 for an engineer. they usually offer you a SKY+ refurb box for free then. and if they dont, be cheeky and ask for one. I myself got one for free and I know of three others who also have. every customer should have the same rights!!! one of the three who got a freeby was a mate of mine and after SKY offered to send an engineer for 65gbp he got shirty and asked why he was not offered a box for free and others were. hey presto, free box...... |