i agree, there is no BSkyB on 1w only on 28.2 and an Italian version on 13e
although i would say its definately a hardware problem, it could be caused by software/settings.
on the coax make sure on the plug at each end, that the outer copper wire isnt touching the inner core wire too... that can cause problems.
other than that, in motor setup, what have you got for each setting?
just had a thought....
your not leaving your dish at 28.2 then going straight into Automatic Transponder scan and choosing a satellite to scan then scanning are you???
because you will always scan 28.2 if thats the case, by choosing another satellite in Automatic Transponder scan, it wont turn the dish then scan... its just scans as is.
if that is the case, try moving the dish to the satellite you want to scan first, then going into ATS and choosing that same satellite from the list then scanning.
Just a thought