Hi johnmina,
which file are you trying to load? Only C+ NL oct is working at present although you can open TPS using another file but this is currently available on a wide range of platforms.
Are you following the instructions for loading your card?
Set your programmer to Phoenix 3.58 Mhz
Start K3 loader and insert card
Select the correct Com port,
press connect, and reset file, you might have to change the delay to 800
Once the card is reset, hit download application and navigate to the file, it should start loading automatically.
Best wishes
Mickha |