just as an update to this topic..
after trying online for a week, i got fed up and took it into town to the shops that advertise unlocking for £10
of course its only £10 if you dont own THIS phone...Grrr typical
i nearly walked away then... but not having much option i paid £20 he said do some shopping and come back in 1 hour
after an hour i came back to be told he was having some difficulty and needed to keep it till monday (this was a saturday)
went on the monday and picked up phone, put in Orange sim worked ok.
gave it son for xmas, for the next few days he kept moaning it kept turning itself off and freezing up etc etc
i thought it was him, so i put my sim card in and used it for a day or 2... its useless and he was right, even locked up during phone calls!!
cut a very long story short, the unlocking shop didnt want to know... went to "3" who it was originally on with and still had a warrenty with, they kept the phone and re flashed it or something.... guess what... stuck back on "3" FFS
not long later, its started playing up again
now its in the bin.
ive upgraded from my Sony k800i to a Nokia N95, i gave my son the k800i
moral of this story...if you want a phone on Orange, buy it from Orange in the first place!!!