Originally Posted by bromhead  HI, Im living in France and have set up my sky dish and have a full signal. I have the correct two cables etc, sorry my terminology is not so good! I have the sky mix so paying enough subscription but when i press record i have a message that comes up to say i need to upgrade my subscription. I have contacted sky and all they say is that is activated and should work but it still doesnt, please help as im pulling my hair out!! Thanks |
I have has similar problems in the past. Two things to try which have worked for me in the past...
1/ Go to SERVICES 4 0 1 SELECT and do a Full System reset.
2/ If you have a VOIP system then plug the modem from the SKY+ into your ATA and get it to call home (assuming you have a UK VOIP number) by doing a "New Installation" from the same menu.
Good luck.