I've just had personal contact with three local companies who advertise themselves as satellite installers.
The staff in the office and the guys in the vans appear to know nothing at all about the satellite game apart from skypay.
When I spoke to them about using my 28.2E LNB for HD on Freesat for
FREE they reacted as if I'd just invented sliced bread.
I explained I was going to dump my wife's Freeview box and get a Bush HD box or similar with 'on air' download like on Freeview.
For the cost of the cheap box she would be the first of her friends to get HD.
So I had to slowly explain to them that they would have to get proficient at installing dishes with an LNB on 28.2E but for Freesat.
Why didn't they know this?
That first company was recommended by a local TV shop. Whilst there I looked at new TV's and talked to a pushy salesman about HD.
He said he'd got HD running on his TV, it wasn't too good but it was early days yet. I asked him which HD receiver he was using and he said its Freeview, he's had it sometime but it still gives a good picture.
I don't think he believed me when I said his TV may be HD Ready but he needed a HD Receiver to view HD TV.
Why didn't he know that?
So what does the future contain for this business when you find the people responsible for selling and installing know less than me about their job. |