I'm assuming that he means the bracket on the dish mate. Don't think its the one on the motor as they are exactly the same as mine
Did you set the elevation on the dish at 0 degrees and then setup 1w adjusting just the settings on the motor. I've set up loads of motorised dishes using that method and never had a problem.
I can go from 53e to 43w with no problems and good signal quality on both of my dishes just by setting up on 1w
Nano