sky tv subscription charges | |
 |
| | Thread Tools | Display Modes |
| | |
| |||||||
01-09-2008
| #1 | ||
| Member Join Date: 11-03-2006 Location: west yorkshire
Posts: 32
Thanks: 0
Thanked 0 Times in 0 Posts
My System: 13e 19.2 |
HI, Members I am writing on behalf of a friend who needs help with the following difficulties he has been facing with Sky. Basicly he has been paying extra towards his monthly bill, an extra £35 for not having his box connected to the telephone line. to my understanding you are required by skys terms & condition to have the receiver connected only for 12months. he has been paying this extra amount for over 2 years  ,now he is receiving solicitors letter demanding payments.is there any advise i could possible pass on to him??  | ||
|  |
|
01-09-2008
| #2 | ||
| Information Exec  Join Date: 07-05-2007 Location: South Midlands, UK & Lanzarote, Canary Islands, Spain
Posts: 1854
Thanks: 3
Thanked 229 Times in 214 Posts
My System: 43cm Dish, Sky Plus v2, Thomson DSI4214, FRACARRO PENTA 85cm, Invacom Twin, Moteck SG2100a H-H DiSEqC Motor, TF5000CI, TM-5200D, Sling Media, Rover Discovery ST-4, Rover SDM-1s, 57E to 58W, Tecatel 1.35m fixed on 28e, Pace D5430-N | There is a £25 one off fee for no phone connection on sign up 
__________________ -  A Detailed DiSEqC Motor Installation Set Up Guide HERE Motor Installation 'Quick' Reference Guide also HERE Satellites UK site Advertisers - | ||
|
| |
|
01-09-2008
| #3 | |||
| Site administrator  Join Date: 26-07-2003 Location: Scottish Borders
Posts: 14911
Thanks: 7
Thanked 581 Times in 466 Posts
My System: Sky UK. FTA analogue & digital satellite from 5 fixed dishes (5E/7E/9E/13E/16E /19E/23E/28E) Pace MSS100, Echostar IP3000VA, Technomate TM-1000D, Dreambox 7020S  The last noble sat warrior to fly the olden flag of Analogue | Does he have multiroom? If so he has been billed for 2 subcriptions if one or both boxes hasnt been connected to the phone line. Multiroom requires BOTH receivers to be connected to the SAME phone for ALL TIME - so tell him to pay the bill. If he only has one box then the phone line can be disconnected after a year and he has grounds for complaint
__________________ | |||
|
| |
|
01-09-2008
| #5 | ||
| Super Moderator  Join Date: 17-05-2007 Location: Kent,UK
Posts: 2968
Thanks: 46
Thanked 391 Times in 378 Posts
My System: TM6800HD+TD110+StabHH90 motor,TM1000D+Orbital 1m Multifeed 16E,23E,28E.DigitAlB movies. A Bigsat BS-S77CX and a Sky Dodgibox. | Where is the extra £35? The figues don't make sense.
__________________ | ||
|
| |
|
01-09-2008
| #6 | |||
| Site administrator Join Date: 26-07-2003 Location: Scottish Borders
Posts: 14911
Thanks: 7
Thanked 581 Times in 466 Posts
My System: Sky UK. FTA analogue & digital satellite from 5 fixed dishes (5E/7E/9E/13E/16E /19E/23E/28E) Pace MSS100, Echostar IP3000VA, Technomate TM-1000D, Dreambox 7020S The last noble sat warrior to fly the olden flag of Analogue | £10 additional box = multiroom Therefore he has no case whatsoever as he has broken the T&C's of having both boxes connected to the same phoneline for the entire length of the multiroom agreement. Tell him he is lucky he hasnt been billed £45/month extra
__________________ | |||
|
| |
|
01-09-2008
| #7 | ||
| Regular Member Join Date: 29-12-2007 Location: Cornwall, UK
Posts: 113
Thanks: 6
Thanked 7 Times in 7 Posts
My System: Sky Freesat in UK, Astra 1 ana/dig in UK, Astra 2 South Beam in Spain. | Just over 2 years ago, I decided to take up an offer including Sky sports or movies at half price for one year. I was told that I had to have a phone line connected to what was my own equipment. I already had a second hand digibox and dish that I had acquired privately. I refused and said it was not necessary. Reluctantly they agreed. I was also told that I could ring up and alter my programme selection at any time. When I tried this they said if they changed the lineup I would have to pay full price! My reply is not printable. I cancelled the direct debit and informed them of my actions. They threatened me with legal action as I was "breaking my contract". I asked them - what contract - I had never signed anything, it had all been set up over the phone. Eventually, they backed off I even received a letter of apology (of sorts) from them. The moral of the story is don't let the buggers grind you down! | ||
|
| |
|
03-09-2008
| #8 | |||
| Member Join Date: 11-03-2006 Location: west yorkshire
Posts: 32
Thanks: 0
Thanked 0 Times in 0 Posts
My System: 13e 19.2 |
lengh agreement was for 12months, its been over 2 years.  surely he must be entitled to reclaim for the extra 12months. | |||
|
| |
|
03-09-2008
| #9 | |||
| Believe it when I see it Admin.  Join Date: 01-05-1999 Location: Southern England
Posts: 27718
Thanks: 34
Thanked 730 Times in 506 Posts
Blog Entries: 3 My System: Sky+, DB 7000s, Gemini 4.3 in flash, Var on USB stick. Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Unaohm EP313, Swires Annie 204 Spectrum, Rover ST-4 Spectrum. | If he hasn't got the second box connected to the phone line, then he has to pay the full rate for it for as long as he has a subscription, there is no 12 month cut off.
__________________ | |||
|
| |
|
03-09-2008
| #10 | ||||
| Site administrator Join Date: 26-07-2003 Location: Scottish Borders
Posts: 14911
Thanks: 7
Thanked 581 Times in 466 Posts
My System: Sky UK. FTA analogue & digital satellite from 5 fixed dishes (5E/7E/9E/13E/16E /19E/23E/28E) Pace MSS100, Echostar IP3000VA, Technomate TM-1000D, Dreambox 7020S The last noble sat warrior to fly the olden flag of Analogue |
Multiroom requires BOTH receivers to be connected to the SAME phone for ALL TIME As Rolf says in the previous post there is no 12 month cut off for Multiroom.
__________________ | ||||
|
| |
|
04-09-2008
| #11 | |||
| Member Join Date: 17-09-2007 Location: S.E. United Kingdom
Posts: 46
Thanks: 1
Thanked 0 Times in 0 Posts
My System: Sky-HD |
This is very true, sly will write you two shitty letters then you will be fined. Be warned.
| |||
|
| |
Linear Mode
