unlimited

how the hell can it be right to advertise an "unlimited" offer then stick a tiny asterix after it making you find and read the terms and conditions only to find that the offer has a shit load of limits and is about as far from unlimited as we are from the edge of the Universe.

Perfect example, 3 mobile. They offer "unlimited" internet use on their phone packages. Follow the little asterix and you're told that it's actually only 1gigabyte of internet traffic. T-mobile do the same thing except "unlimited" there means 1 gigabyte of traffic and then a whole host of things you're not allowed to do with your 1gb, such as instant messaging.

Orange advertise on one of their packages that you get unlimited text messages, like hell do you, you get a maximum of 3000. I know that's a ridiculous amount of texts and if you're sending that many you need to seek help, but it's still not unlimited is it.

oh and lets not forget the classic term "fair use policy". fair for who, certainly not the customer. How many telecomms companies now advertise "unlimited" calls and "unlimited" broadband and then add "fair use policy" on the end. It's only fair for the customer when these big companies are making shit loads of money, as soon as it swings in favour of the consumer they soon put a stop to it.