Help please, signal quality good but no signal strength

nozwaldo

Please excuse me if I have posted this in the wrong place, it is my 1st posting!

I am very amateur and would really appreciate any help.

I have a pace 1.3.30E digibox with the latest update on it, a fixed dish, which is not one of the small ones, it is about the same size as sky dishes used to be (sorry not very good description) and I have a single LNB. My location is Derbyshire DE6 in the UK.

On the sky services system test, it shows about 80% signal quality but no signal strength, lock indicator ok, network ID 0002, Transport Stream 07d4.

I can receive itv channels, E4, More 4, sky news, Film 4 BUT no BBC channels apart from BBC1 north west which is on channel 978.

I am still waiting for my sky viewing card to arrive for freesat so some channels say 'please insert your sky viewing card' but loads just say 'no satellite signal is being received'

Does anyone have any ideas please, I have tried twisting the LNB but it either makes no difference or I loose the channels that I do receive.

Many thanks in advance

rolfw

Sounds like your dish could be out of alignment, the best way to fix it, is to use a portable TV connected to your Sky digibox and move the dish slightly in all directions to see which way improves the signal.

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satelliteman

Yes agree, could be a number of things : alignment problem, band switching or a duff LNbf even finger trouble LOl

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