Hellas 39E - motor won't go past 28.2E

GrayUK · 04-10-2008

Hi

I have an 80CM technomate 3200d+ setup

I can get 1W, 5E, 13E, 19E & 28.2 E perfect, although when i try to move the dish via the box to from 28.2E to 39E the box says moving the Hellas SAT but the dish does not move.

I have checked on the motor that the screws that stop the dish rotating over certain angles are not in the wrong place, if i manually press the move east button on the bottom of the motor it moves fine east so its not a motor problem.

I have looked around the net and people have said about software limits on where the motor can move on reciver boxes but i can't see anything in the tecnomate 3200d+ menus.

Any ideas?

Cheers

Gray

**rolfw** · 04-10-2008

Which motor is this, have you got the receiver set to USALS?

GrayUK · 04-10-2008

I'm using Disteqc 1.2 at the moment as i have had to manual tune to get the best signal (80+)/ strengths (70+)

The motor is a digipower motor DisEQC H-H motor SG-2100

Is USALS better than the other option? Will this solve the problem?

pedro2000uk · 04-10-2008

Check your East limit (both) in motor control isn't too low and alter it by viewing the dish and moving it bit by bit with the controls there to your maximum east without hitting anything.

Could be motor problems - just rebuilt one that did the same westward.

USALS is better.. you can see other problems with USALS where diseqc tends to hide them unless you go out to your dish and view the dial on the motor etc... ... USALS easier too.

GrayUK · 04-10-2008

When i manually pressed east on the button on motor itself earlier the dish went upto 60 / 70 east.

If i manually press east in the tecnomate menu, the dish does not move.

I will try USALS in a few minutes

Thanks

Gray

GrayUK · 04-10-2008

Originally Posted by pedro2000uk

Check your East limit (both) in motor control isn't too low and alter it by viewing the dish and moving it bit by bit with the controls there to your maximum east without hitting anything.

Could be motor problems - just rebuilt one that did the same westward.

USALS is better.. you can see other problems with USALS where diseqc tends to hide them unless you go out to your dish and view the dial on the motor etc... ... USALS easier too.

How do you enter a -longitude degree into the technomate as i can't see a - button?

**satelliteman** · 04-10-2008

Check receiver limits.

Switch to usals as stated and input your long/lat. The n send dish to reference satellite and check signal.

you can reset the motor by going to DiSEqC 1.2 mode first, drop down to motor control and then reset motor.

(note: resetting motor will delete your stored positions for DiSEqC 1.2 to factory table)

A - setting is shown as W

pedro2000uk · 04-10-2008

Originally Posted by GrayUK

How do you enter a -longitude degree into the technomate as i can't see a - button?

Only shows when in USALS... change to USALS ... (you wont lose the diseqc settings... and you have to go back into diseqc 1.2 mode to set the limits etc.. )

but first check your limits in diseqc mode - you need to know what's up.

GrayUK · 04-10-2008

Sorry i'm new to this

i am motorised setup, i have selected hellas sat on motor control there is only 3 options, step size, move steps and limit set with the option to delete limit on the last option

No reset motor option

How do i check the limits? i have moved the sat to HELLAS ( well it says that)

**satelliteman** · 04-10-2008

I thought the 3200d has the same set up menu as 5000/1000 & 6000 series.

Suggest you switch to usals, enter log/lat and then send the dish first to known satellites, ie thor, hotbird, astra. Then send to Hellas 39e, it should go the the calculated position.

GrayUK · 04-10-2008

i am just loading the lastest technomate software onto the reciever via null cable and then will try USALS setup. Trying to see if updated software will help, current revision is FEB 08 on the box

**satelliteman** · 04-10-2008

It won't make any difference

GrayUK · 04-10-2008

i have loaded new software, now i can't getinto the motorised setup as it comes up with a box "no satellite find"

As hotbird was the last satellite before i switched the box off thats fine, now i can't get into the settings page

pedro2000uk · 04-10-2008

I wouldn't do that just yet until you know your way around a bit better..... (TOO LATE)

In a diseqc motor a number of satellites are preset for diseqc use.. you can alter any of them and some will be missing (39e might not be set yet)

For those that aren't set already... you select the nearest satellite you already have (28e) .. go into motor control... change to 39e at the top, make sure you are on an active transponder in 39e and nudge eastwards until you get a signal & it starts to lock.. then use the fine motor control until you get the best signal and SAVE it.. get out of the menus (it will return to 28e) and choose 39e and check you are on the right satellite..

that's about what you do for all missing satellites ... or those that are not matching properly as stbs can be different to motors .. diseqc number wise... (the TM doesn't allow you to edit the diseqc numbers)

You must make sure you set the motor up propetly first allowing for your location on the motor dial (not in the box like USALS)

**satelliteman** · 04-10-2008

Try a factory reset, reboot and go straight into Usals set up.

You need to decide if you want to use Disc 1.2 OR usals

GrayUK · 04-10-2008

Originally Posted by satelliteman

Try a factory reset, reboot and go straight into Usals set up.

You need to decide if you want to use Disc 1.2 OR usals

right i have found thor 1w on USALS

see what happens now

**Robbo** · 04-10-2008

By the way, if the User interface is the same as the other TMs, the limits are set in motorized Setting under Motor Control.

**satelliteman** · 04-10-2008

Being a 3200, I would of thought so Robbo.
Should be under DiSEqC 1.2>Motor settings>Reset system.

GrayUK · 07-10-2008

Hi

Thanks for your advice so far, i have now been outside while the other half kept pressing east, it does go past 28.2E quite a way, although i have found the cable going from the LNB to the motor is being stretched tight as i did not cut it long enough (well when it was at thor 1W it looked long enough) so now i have some new cable to attach tonight.

When i tried to view Astra and hotbird there was no sats so i redid the cable temporary and the channels came back.

When went very EAST the red light came on under the motor which i am sure this is to show low intensity, is this because the wire was being pulled tight or the houses behind me are blocking the view ( i was not on 39E, just randomly EAST to test the limits)

Thanks

Gray

**Robbo** · 07-10-2008

The red light means that you are trying to break the motor.

or in you case stretch the cable. Over-current is the correct term.

The red light might also come on when the motor hits the end stops, I don't know as I've never gone that far round.

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Hellas 39E - motor won't go past 28.2E Information exchange on LNBs, Single satellite, motorised and multi-satellite systems. DiSEqC switches, positioners, motors, actuators, dish-alignment etc.

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