maybe a silly question

rickyboy

Hi People
ive got this problem
i purchased a skyline dsr 4000 from b&q"s last weekend
set it up seem to go ok ,receiving lots of channel pointing at astra 2A,b 28.2E like the manual says .the thing keeps turning off after about 10-15 secounds or so the receiver resets its self and then comes back on .
I took the recever back to b&q 's and got another one but same thing happens on off on off.
Right satalite isnt aligned up prople i think , so i purchase sat finder and get real stong signal but it still keeps turning off, so i double check my connectors and there ok .
so i took this unit back to b&q 's and get another one ,and guess what ,you guessed it its still turning off.
im bangin my head against the wall what can it be .
while the receiver is on and picture is fine i disconnect the skart lead from the receiver/tele but unit holds up and doesnt turn off , so i try disconnecting the sat cable whilst im getting good signal and the unit turns off ,so the problem must be between the receiver and the dish.
this is the silly question ,the coax that came with the package was not long enough so rather than join it i thought no i want to do a good job of installing my satalite system and went and bought some new coax.
the coax i purchased said digital satalite coax .is there any way that the coax cable im using is not proper satalite coax and causing the receiver to safe gaurd and turn off ,i know the lmb is powered by the receiver via the coax so do you think this is possible. It does this on mostly all channels but not bbc1 or itv .
help me out please or i feel another trip to B&Q's is on the cards the weekend and i really dont want that
many thanks
rickyboy

Robbo

Since you have replaced the receiver a number of times, I would have thought that the the next step may be to replace the lnb, in case it's faulty. Using non satellite cable , eg ordinary low loss 75ohm coax would simply attenuate the signal a lot more (depending on length).
If the cable was shorted out, the receiver would have problems with that, but it wouldn't work at all.

rolfw

Sounds like a dodgy receiver, I'm finding it difficult to work out exactly what you have tried to do, but if you have a picture for a few seconds, then there isn't a short in the cable.

Do you know someone with a Sky digibox who can let you try it, or try your receiver on their dish?

If the receiver is actually rebooting every 15 seconds, then it is definitely a receiver fault.

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rickyboy

Thanks for the input fellas
Yes im trying to find someone who i know who i can try there receiver at the moment .
but i might just take it back today and purchase a decent receive
could you reccomend a decent receive to me ,one that can easyly be patched and patches readley availible.
thanks
rickyboy

Llew

Possibly a faulty batch of STB's delivered to that store?

Llew

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rickyboy

thats what ive been thinking

Llew

Technomate receivers (e.g the 1500 series) are very popular with some of our members here.

Click on our Advertisers' button at the bottom of this page for info on various STB prices etc.

Llew

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StrangeName

I think you may have this problem...am going through the same as yourself but found this information out so guess I will be contacting Thomson

rolfw

No unlikely, a faulty LNB won't normally force the box to reboot.

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sranjanm2006

thanks for the useful information

StrangeName

Update on this problem....called Philex who are the maker/manufacturer of this setup...

Sorted out the problem straight away. Hope it helps

rolfw

Was your box restarting constantly, or was it just not showing a picture on the screen?

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StrangeName

Constantly restarting....different delays on different channels. But so far so good!