Installer North Lincs

kenny1234

I'm an Independant Satellite and Aerial Installer covering North Lincolnshire:-

Fixed Dish,Multi-Lnb,Motorised systems,Sky contracts,TV Aerials Instillation repair and sales.

Jimj40

How far South would you come for a motorised install, please? Boston area?

kenny1234

Sorry i dont cover that far a radius

Jimj40

Okay - thanks for replying anyway

kenny1234

No worries why not check out _www.cai.org.uk and see if any more local installers

aljaxon

did you get sorted?
maybe i could offer my services.
cheers
al

Jimj40

I got "sorted" in the worst possible way! A large and well-respected firm eventually came up with one (yeah - a whole ONE!) of their guys who is an "expert" in motorised installs. So Mr Expert turns up and tells me that a tree will prevent me getting H-to-H coverage. Yes - I had noticed the tree so just put the system up and I will decide if I really want to settle for what I can get or if some tree-surgery is called for...

To cut a long story short, he gives me some BS about my brand-new and tested receiver being duff (and promptly does several factory resets, even though I told hime I'd paid extra to have it pre-programmed with every satellite up there). Then he climbs up on the roof with no boards and smashes several tiles, decides to erect a fixed dish that he just happens to have with him and then discovers that there's a big problem and none of my THREE receivers will get a signal.

So he leaves my dish "pointing at Turksat" and takes my receiver off to be "tested". As soon as he's gone, I whip out my ladder and take a shufti; it's obvious that the dish is pointing at Mother Earth so I realign it on Turksat and all of my 2 remaining receivers spring into life.

I realign it myself on the main sat I actually wanted in the first place and no problem...except my new receiver is being "fixed". I complained to the company about the "service" I'd received so far and the receiver duly reappears with another large gent who gives me a bill for 200 notes. Some very unhappy emails to the company result in a very apologetic response from a Director, assuring me that the situation is being taken very seriously and that he will respond fully within 24 hours. I guess his clock has stopped, since that was about 8weeks ago.....

And do you know how ridiculously difficult it is to find the old pattern tiles - and how much it's rained in the past few weeks?

aljaxon

sorry to hear your story.
what was your new receiver?
and roughly what sats are hiding behind the tree?

kenny1234

Jimj40 did you ever get sorted? Did the company ever rectify for you?

GlennMillarTV

Jim, your experiences do seem to follow a pattern that I've found with the Big Firms. Motorised seems to beat a lot of installers from the Big Firms. Better to stick with the smaller specialist.

It's a pity you didn't eventually find one through here.