Wrong Firmware on Satlook Digital NIT

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Old 22-12-2008   #1
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Wrong Firmware on Satlook Digital NIT

Hi
By mistake i uploaded wrong firmware to a Satlook Digital NIT
I am trying to upload the correct firmware with folowing procedure:
  1. I connect the serial RS 232 cable.
  2. I start the FDL.exe program select Com port and push the send firmware button.
  3. I push OK and connect the power cable.
  4. I get connected to the instrument and a window opens and I choose the firmware to be uploaded push OK and instead of uploading it I get disconnected from the instrument ( a massage appears “lost conduct with instrument”

Wondering if there is a way to flash / reset or erase the instruments memory so as to load proper firmware. I send email to emitor and they told me to check my power supply. My power supply works just fine.
Thanks
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