1 of 14 Flats & Signal Quality = 0%. LNB Setup Trouble?

EViS · 2 Weeks Ago

I live in a building made up of 14 flats. We have a Sky dish installed somewhere as the previous owners had Sky. I am unable to tell how many dishes, LNB's, whether any switches are used, etc.

I'm trying to scan for Freesat (Astra 28.2E) channels but failing. I'm using a PCI Hauppauge NOVA HD S2 DVB-S2 card.

I am using MediaPortal and my Signal Level is 100% but Signal Quality is always 0% and I keep getting red "no signal" errors.

I have tried using Hauppauge's own WinTV v7 software, and even this can't find any channels!

I imagine this is something to do with the LNB setup settings? I have no idea what to enter as I've moved from the cable scene to the sat one and a complete noob at the moment...

Anyone able to assist please?

***Tivù*** · 2 Weeks Ago

Originally Posted by EViS

I am unable to tell how many dishes, LNB's, whether any switches are used, etc.

Without any knowledge at all of the configuration and condition of the system, it's impossible to say what the problem is: Don't be misled by the 100% Signal Strength reading. No Quality = No Signal and that is as likely to be due to nothing being available at your wall socket (or whatever) as it is to be due to an incorrect card setting.

You really need to make enquiries of Building Management before we can go any further.

**Robbo** · 2 Weeks Ago

Sounds more like that you have not got the receiver setup right.

Could you borrow a sky or freesat receiver from someone?, see if that works.

***ralphmagno*** · 2 Weeks Ago

hello i agree,
there may be a receiver set up problem.
if you can borrrow some one else in the same building and set it up at your house and it works no problem then its you set up on your box.
lnb power should be on and 22 khz should be on nas well.
the system will know to cross over at 11.7 ghz.
if the lnb is off then it will not work.
if there was a lnb problem at the multi switch then no ones system in all 14 flats would be working.
keep us informed.
ralph

EViS · 2 Weeks Ago

I don't really have a receiver I can borrow, but I will try and come up with something as this is a logical first step...

What should I ask my management company specifically? I doubt they'll be too clued up on this...

**Robbo** · 2 Weeks Ago

You could ask them to send someone to check out your satellite feed I suppose, maybe they would charge you though. Or pay someone local to come and check your feed, it is a very quick job.

***Tivù*** · 2 Weeks Ago

Well I'd be inclined to ask a few of your neighbours if they have any problems - If they don't, then as ralphmagno said earlier, the system may actually be fine: But that wouldn't tell you if someone had acquired your feed somehow - A lot of Flats have problems with insufficient feeds in these days when many folk want to use PVRs and it isn't unknown for a rabbit run to be created by some enterprising (or foolhardy?) other Resident.

But maybe in the course of speaking to neighbours, one might let you borrow their box to try?

BTW, have you successfully used your Hauppauge Card elsewhere?

**rolfw** · 2 Weeks Ago

If the last occupier had Sky working, then it is most likely to be your PC card settings. Could you go through the setup menus and tell us what settings you have? Perhaps even take some screen grabs and upload them here.

EViS · 1 Week Ago

Originally Posted by Robbo

You could ask them to send someone to check out your satellite feed I suppose, maybe they would charge you though. Or pay someone local to come and check your feed, it is a very quick job.

What is the price of, and could you recommend a Sat-Meter Signal Tester? I can see this becoming useful further down the line and would make sense in purchasing one if the cost is similar to having someone pop over to do this for me.

Originally Posted by Tivù

BTW, have you successfully used your Hauppauge Card elsewhere?

I purchased the card from Ebay

, hence it is second-hand. It arrived boxed as retail with all accessories and was not listed as faulty. As a result I have nothing to make me believe the card is faulty at this moment in time. However this is not to say this is a possibility. I would have thought that my current lack of technical knowledge in the Sat field and the other unknowns are more of an area for problems at the moment.

Originally Posted by rolfw

If the last occupier had Sky working, then it is most likely to be your PC card settings. Could you go through the setup menus and tell us what settings you have? Perhaps even take some screen grabs and upload them here.

I shall do this as soon as I return home tonight. I will also try and locate the Sat(‘s) and take a picture of it (/them) if it is not too dark.

On a further point, the wall plate has a TV Female Socket and a Satellite F-Socket. There is only one coax cable in the wall connected to the plate.

I tested the Freeview signal using the TV Female Socket. This works perfectly. So at least we know the single cable in the wall is connected to at least something…

EViS · 1 Week Ago

Moderator: Please ignore the above reply and delete. Everytime I try to post a 'quoted' reply to the above points, I receive a message that my reply needs to be verified by a moderator first??

**satelliteman** · 1 Week Ago

Originally Posted by EViS

Moderator: Please ignore the above reply and delete. Everytime I try to post a 'quoted' reply to the above points, I receive a message that my reply needs to be verified by a moderator first??

This is because certain words in your post triggered the filter and thus placed in a moderation queue. Now sorted

EViS · 1 Week Ago

Here are the settings I can choose from in MediaPortal:

ModerationIMG link removed. As per the forum rules, please upload images as attachments

EViS · 1 Week Ago

Good news (kind of), ProgDVB has found channels, thus there is a signal on the line. Any idea how ProgDVB can help me on what settings to use in MediaPortal?

EViS · 1 Week Ago

Scrap that, all the channels are displayed in the 'Lost Channels' menu, nothing in the 'New Channels' box...

EViS · 1 Week Ago

Here are the settings I can choose from in MediaPortal:

ModerationIMG links removed again. To upload images, use Additional Options > Manage attachments

EViS · 1 Week Ago

Here are the settings I can choose from in MediaPortal (finally figured out that attchments are required! sorry mod's).

**satelliteman** · 1 Week Ago

Glad you found the manage attachment panel

**rolfw** · 1 Week Ago

Is there a transponder list in that software?

EViS · 1 Week Ago

Originally Posted by rolfw

Is there a transponder list in that software?

Here it is:

Code:

[SATTYPE]
1=0282
2=Freesat

[DVB]
0=27
1=10714,H,22000,56,DVB-S
2=10729,V,22000,56,DVB-S
3=10759,V,22000,56,DVB-S
4=10773,H,22000,56,DVB-S
5=10788,V,22000,56,DVB-S
6=10803,H,22000,56,DVB-S
7=10818,V,22000,56,DVB-S
8=10832,H,22000,56,DVB-S
9=10847,V,22000,56,DVB-S
10=10891,H,22000,56,DVB-S
11=10906,V,22000,56,DVB-S
12=11224,V,27500,23,DVB-S
13=11260,V,27500,23,DVB-S
14=11261,H,27500,23,DVB-S
15=11343,V,27500,23,DVB-S
16=11546,H,27500,23,DVB-S
17=11623,H,27500,23,DVB-S
18=11642,V,27500,23,DVB-S
19=11662,H,27500,23,DVB-S
20=11681,V,27500,23,DVB-S
21=11954,H,27500,23,DVB-S
22=12421,H,27500,23,DVB-S
23=12441,V,27500,23,DVB-S
24=12523,H,27500,23,DVB-S
25=12523,V,27500,23,DVB-S
26=12560,V,27500,23,DVB-S
27=11428,H,27500,23,DVB-S

;Obtained from NIT information

**rolfw** · 1 Week Ago

Hmm, that seems OK, where it says at the bottom "Obtained from NIT information", that would indicate that the card has read the satellite. I'm wondering if it's a Media Portal problem.

EViS · 1 Week Ago

I'm trying to scan with ProgDVB atm. Can't get a single thing. Trying all sorts of options. The previous 'Lost Channel' list doesn't even appear any more

...

EViS · 1 Week Ago

Got my hands on a Goodmans Freesat Box and it scanned all channels in a matter of seconds! All channels show 100% signal and 100% quality...

This narrows it down to the settings and card.

Anyone have any ideas on the settings I require?

***Tivù*** · 1 Week Ago

Great news that the feed is ok. I'm glad my earlier fence-sitting wasn't justified!

I've never used a PC Card for DSAT but presume that like a box you need to make LNB settings somewhere.

Unless I'm mistaken, even though your feed is from a Multiswitch, as a user you just treat it as a Universal 9750/10600 LNB.

Check what settings you actually have in that respect.

EViS · 1 Week Ago

Fantastic news. After uninstalling the card's drivers, removing the card, reinserting it into the same PCI slot, reinstalling the drivers, WinTV & ProgDVB found all the channels. But MediaPortal was still showing 'no signal'. A re-installation of that has also fixed everything

. The settings were the default ones. i.e. 'No Diseqc' and Universal LNB.

Thankyou very much too all of you who offered me advice throughout

.