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No Signal Since Introdution of NEW TV GuideSky digital support forum at Sats UK, Everything involved on the hardware and software side of reception of the channels from 28.2/28.5 East BskyB, special focus on fringe reception of Astra 2D for UK free to air channels | |
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07-05-2009
| #1 | ||
| Member Join Date: 07-05-2009 Location: Oulu, Finland
Posts: 4
Thanks: 1
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My System: SKY HD Box 1.5m dish |
Hello All, I am based in the North of Finland and have a SKY HD box with full channel package. I have been having problems watching sky since the introduction of the new "Improved" TV guide function last week. I have to unplug my box during the day (dogs) and when I get home EVERY channel says "No satellite signal is being received"... I read on here over the weekend it could be due to a software update during the time the box was unplugged. So I followed the suggestion on Saturday to do s "Forced Software Download" by holding down the backup button on the box during startup. It worked on Saturday, but now when I have tried it during the evening after work it can take up to 4 hours until I get a channel to work!! Any ideas what I can do, and could it be also due to the new cards issue?? | ||
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07-05-2009
| #2 | ||
| Site administrator  Join Date: 26-07-2003 Location: Scottish Borders
Posts: 19828
Thanks: 17
Thanked 1172 Times in 966 Posts
Blog Entries: 1 My System: Sky UK. FTA analogue & digital satellite from 6 fixed dishes (5E/7E/9E/10E/13E/16E/ 19E/23E/28E) Pace MSS100, Echostar IP3000VA, Technomate TM-1000D, Dreambox 7020S  The last noble sat warrior to fly the olden flag of Analogue | More likely its due to the new epg frequency being weak in your location. Have a look in the HD section -m theres at least one thread about it. | ||
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07-05-2009
| #3 | |||
| Member Join Date: 07-05-2009 Location: Oulu, Finland
Posts: 4
Thanks: 1
Thanked 0 Times in 0 Posts
My System: SKY HD Box 1.5m dish |
Thanks for the info... I had a look in the HD section and could not find the thread you mention, any chance you could post a link? Also when I go into services - signal. It is the same strength & quality as it has been for the past 2 years... | |||
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07-05-2009
| #4 | ||
| Site administrator Join Date: 26-07-2003 Location: Scottish Borders
Posts: 19828
Thanks: 17
Thanked 1172 Times in 966 Posts
Blog Entries: 1 My System: Sky UK. FTA analogue & digital satellite from 6 fixed dishes (5E/7E/9E/10E/13E/16E/ 19E/23E/28E) Pace MSS100, Echostar IP3000VA, Technomate TM-1000D, Dreambox 7020S The last noble sat warrior to fly the olden flag of Analogue | | ||
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| The Following User Says Thank You to Analoguesat For This Useful Post: | robw (08-05-2009) |
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08-05-2009
| #5 | |||
| Member Join Date: 07-05-2009 Location: Oulu, Finland
Posts: 4
Thanks: 1
Thanked 0 Times in 0 Posts
My System: SKY HD Box 1.5m dish |
My SKY seems to be working for now as I went into the services and did the 0,1, select in "Picture", I tried to change transponder setting to 11778 V, it did not work first time, but then I did a system reset and followed this with changing the transponder to 11778 V and now it works.. Many thanks... | |||
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09-05-2009
| #6 | |||
| Specialist Contributor  Join Date: 03-04-2003 Location: Kyrenia - NORTH CYPRUS
Posts: 640
Thanks: 0
Thanked 29 Times in 26 Posts
My System: 3.0m Motorised Channel Master 4 fixed dish SKY_HD DM7020s Vsat Kathrein UFS-910 HD |
The "No signal is being received" rerror on HD boxes after the new software upgrade is due to the fact that there is now an option in the software to configure the box to work on single feed rather than two feeds. The default setting after the software upgrade is for two feeds, so if there is only one feed going into the box (or one of the feeds is not working) the box gives the "No signal is being received" error. To correct this, you must go into setup menu by pressing services>001>select, then scroll to the bottom of the screen to the last option and configure the box to use single feed.  | |||
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| The Following User Says Thank You to iceman For This Useful Post: | satelliteman (09-05-2009) |
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