Sky plus multiroom problems??

YENDOR

Hi I have a sky plus box in my living room and one in my bedroom. Both boxes receive a good signal but when I watch the box in the bedroom everything works fine but it freezes the box downstairs onto the channel its on, When the box upstairs is turned off it takes around 15 minutes for the downstairs box to work again.
The are both new boxes and both boxes are the Amstrad DRX280.

Any help would be great.
Thanks for taking time to read.

Rod

Topper

Welcome to the forum YENDOR

Do you have a quad lnb fitted?, how many cables run to each box? Was this a sky install or DIY. Do you have cards for both stb's?

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YENDOR

HI yes I have a sky fitted original quad lnb, four cables, 2 to each box and 2 cards supplied by sky.
Downstairs was fitted by sky but I installed the box upstairs, but its the downstairs box that having all the problems.

Thanks
Rod

rolfw

Try swapping the connections around on the LNB and see if there is any change.

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satelliteman

Sounds an interesting fault. By swapping the feeds around on the LNb, should give you a more detailed idea of what's happening. You could also swap over the receivers on the feeds and see before getting the ladders out

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YENDOR

Hi Have tried that and reseting the box, everything is still the same.
What is confussing me is why the second box works perfect and the first one is mucking about.
We have had sky in to look at it and the engineer admits that he has never heard of this before. So he changed the box for a new one and everything worked fine for a day but its reverted back to doing the same thing again.
One thing I should have mentioned is the in the first box I have connected a magic eye to the rf2 and switched it on, which works fine not a great picture but seems ok. Yesterday out of interest I disconnected the magic eye and everything seem ok at the moment.
Any idea why the eye might be causing this?(if it is the eye)

Thanks

YENDOR

Hi Again, Sky have replaced the LNB and changed the box downstairs. Everything was working fine for a day then it stated doing the same again.
I have unplugged the magic eye from the downstairs box and everything is working fine and it has been for the last week or so??
Is there any reason that the magic eye would affect the box only when the bedroom box is on?
Thanks
Rod

paullus

Hi Yendor.
I'm new to the forums but something about your problem has struck me as strange. Why are you using a magic eye to control one of two independant digiboxes? I have very recently rewired my multi-room installation which now has a digibox in each room. I have Sky HD in the living room fed from two outlets of the quad LNB and basic sky in the conservatory and bedroom, each individually fed by the remaining two LNB outlets. The old multiroom setup was based on a signal from the RF2 outlet of the single HD Digibox. This too had a magic eye which changed the channel on the main box so both TV sets receive the same channel.
From what I gather from your setup you don't need a magic eye as you have two independant digiboxes served by the quad LNB. Therefore each box is completely independant of the other and so controlled independantly. A magic eye is only required for a multiroom setup fed by the RF2 outlet of the host digibox
Please, if anyone knows better let me know.
Thank you.

dale094

hi yendor .

might sound a bit daft , but is your rf2 cable on its own ,ie straight from digibox to upstairs tv.

it sounds to me that you may be getting some sort of return voltage to the digibox through the coax, which will result in your signal being degraded.

failing that you could have water ingress into your cable