Losing Some Channels On Sky+ | |
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14-06-2008
| #1 | ||
| Member Join Date: 14-06-2008 Location: MANCHESTER, UK
Posts: 6
Thanks: 1
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My System: SKY+ |
Hi all, hope someone can help me out, im new to this forum and this is my first post. The problem i am having is i am unable to view some music channels, they are ok from CH. 340 (MTV) upto 354 (Q), when CH. 355 (chart show tv) is viewed my picture breaks up i lose the audio, or i get there is no sattelite signal message, this happens on the same channels every time (channels, 355, 356, 357, 362, 364 and 366), I phone SKY and they told me to try another channel, (CH. 323 True Movies), which i did and this was also breaking up and unwatchable. i was advised to reboot the SKY box which i did by unplugging the mains and plugging back in after 1 min, this did not fix the problem, so they sent an engineer out who when arrived a few days later the problem was not there, (all my channels were working), anyway he checked the signal level, which was good, and as a precaution he swapped my SKY box, which was great for about 2 weeks, thats when the problem started again, the same music channels and True Movies all breaking up and unwatchable. Could anyone please give some advise on what this could be, and how to solve the problem, I hope i have explained my problem well as its making me scratch me head. cheers NEZO123 | ||
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14-06-2008
| #2 | ||
| Information Exec  Join Date: 07-05-2007 Location: Midlands (UK) & Lanzarote (Canary Islands)
Posts: 1142
Thanks: 1
Thanked 140 Times in 136 Posts
My System: 43cm Dish, Sky Plus, FRACARRO PENTA 85, Invacom Twin, Moteck SG2100a H-H DiSEqC Motor, TF5000CI, TM-5200D, Rover Discovery ST-4, Rover SDM-1s, 57E to 58W | Welcome to satellites, This could well be DECT phone interference causing you problems. Unplug and see  | ||
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| The Following User Says Thank You to satelliteman For This Useful Post: | nezo123 (14-06-2008) |
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14-06-2008
| #3 | ||
| Member Join Date: 14-06-2008 Location: MANCHESTER, UK
Posts: 6
Thanks: 1
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My System: SKY+ | Cheers satelliteman, I have now moved my DECT phone and the problem has corrected, Many Thanks for your help I can now enjoy my many channels of rubbish pop music cheers again nezo123 | ||
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14-06-2008
| #4 | ||
| Information Exec Join Date: 07-05-2007 Location: Midlands (UK) & Lanzarote (Canary Islands)
Posts: 1142
Thanks: 1
Thanked 140 Times in 136 Posts
My System: 43cm Dish, Sky Plus, FRACARRO PENTA 85, Invacom Twin, Moteck SG2100a H-H DiSEqC Motor, TF5000CI, TM-5200D, Rover Discovery ST-4, Rover SDM-1s, 57E to 58W | Glad you got it sorted | ||
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14-06-2008
| #5 | ||
| Super Moderator  Join Date: 17-05-2007 Location: Kent,UK
Posts: 2446
Thanks: 41
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My System: Technomate TM6800D & TM1000D+ receivers, Stab H-H90 motorised Triax 1m dish 42E to 30W. Fixed Orbital 1m on 26E, 2 x minidishes.DigitAlB movies. A Bigsat BS-S77CX and a Sky Dodgibox. | For info purposes only,the DECT standard uses 10 frequencies in the 1880MHz to 1900MHz range. So if any IF frequencies fall within the range,interference could be caused. For example the 11642 tp is using the 9.75GHz LO giving an IF frequency of 1.892GHz , which is almost right smack bang in the middle of the DECT cordless phone frequency allocation. 
__________________ Last edited by Robbo71; 14-06-2008 at 08:51 PM. | ||
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14-06-2008
| #6 | ||
| Information Exec Join Date: 07-05-2007 Location: Midlands (UK) & Lanzarote (Canary Islands)
Posts: 1142
Thanks: 1
Thanked 140 Times in 136 Posts
My System: 43cm Dish, Sky Plus, FRACARRO PENTA 85, Invacom Twin, Moteck SG2100a H-H DiSEqC Motor, TF5000CI, TM-5200D, Rover Discovery ST-4, Rover SDM-1s, 57E to 58W | Good info Robbo and can be made worse if low grade cabling is used or a poorly terminated IF connection into the receiver. | ||
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14-06-2008
| #7 | |||
| Super Moderator Join Date: 17-05-2007 Location: Kent,UK
Posts: 2446
Thanks: 41
Thanked 289 Times in 280 Posts
My System: Technomate TM6800D & TM1000D+ receivers, Stab H-H90 motorised Triax 1m dish 42E to 30W. Fixed Orbital 1m on 26E, 2 x minidishes.DigitAlB movies. A Bigsat BS-S77CX and a Sky Dodgibox. |
 I have DECT phones galore in my house and never had a problem.
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14-06-2008
| #8 | ||
| Information Exec Join Date: 07-05-2007 Location: Midlands (UK) & Lanzarote (Canary Islands)
Posts: 1142
Thanks: 1
Thanked 140 Times in 136 Posts
My System: 43cm Dish, Sky Plus, FRACARRO PENTA 85, Invacom Twin, Moteck SG2100a H-H DiSEqC Motor, TF5000CI, TM-5200D, Rover Discovery ST-4, Rover SDM-1s, 57E to 58W | Me neither | ||
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14-06-2008
| #9 | ||
| aka Skyman  Join Date: 13-06-2003 Location: Limassol, Sunny Cyprus
Posts: 1418
Thanks: 9
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My System: 3m(sky),1.8m(astr/hotbird),1m (nilesat)1m(arabsat)diseqc 4,sky plus,visionet 8000s. Satlook nit colour + Horizon hdsm. wii  | Maybe only certain model digiboxes are affected.
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14-06-2008
| #10 | |||
| Believe it when I see it Admin.  Join Date: 01-05-1999 Location: Southern England
Posts: 26820
Thanks: 29
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Blog Entries: 3 My System: Sky+, DB 7000s, Gemini 4.3 in flash, Var on USB stick. Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Unaohm EP313, Swires Annie 204 Spectrum, Rover ST-4 Spectrum. | Yes, I've had it a couple of times, the interference appears to hit the box itself, as changing to another digibox can sometimes cure the problem.
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