Invalid smart card message?

Originally Posted by ukmg

Hi all,

I was hoping you guys could help me resolve a viaccess smart card problem. I've had the 5-channel INXworld card for a few weeks now, and in the main it works fine (and is decent value, imo).

However, twice now it has decided to not unscramble the channels on the package and instead tell me that the the card is an "invalid smart card" (although it is legit, and bought from a reputable supplier).

I am not Columbo, but it seems like a bit of a coincidence that this happens when I reload the official technomate software after having installed the alternative software versions for a bit of research..

I'm on hotbird 13E, Technomate 5400CI+. From what I've read on the web my card may need some sort of update when I re-install the official technomate operating system, but what can I do to speed up this "update" - or do I have to wait for the broadcater to send the signal I require?

You wisdom and insights would be much appreciated.

Originally Posted by ukmg

Thanks for the prompt reply. I'll try to respond to the points you raise as best I can (noob, so please bear with me!)

I am using the embedded cam (emulator?) within the TM 5400. It's widely used and is recommended by the fairly well-known online retailer where I got the kit from. As I say, it works fine under "normal" use but my install/reinstall between "official" and "unofficial" software operating systems seems to cause the problem.

In terms of what I've read, I recall a forum elsewhere where someone was getting a similar "invalid smart card" problem on DigitalAlb (if that's the correct channel name!?). The posts suggested that the broadcaster updated software/security(?) on a certain date every month, and he was to leave his box switched on (not off nor in stand by) on that channel so it could "get" the update. As a noob, I have no idea if that's correct, but it would seem a bit of a burden/not v efficient way to do things?

Thanks again for taking the time to advise.

UPDATE: PS I've tried the disconnect/full power off then on again, but with hitherto no joy...