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12v switch

My Satellite Setup
dreambox,s 7020,800.gbox positioner,1.2 channel master dish
My Location
N east scotland
I am trying to get 12volt from the rear connector of my box so i can replace my manual a/b switch with a12v switch, but when i try to configure it i x the box and store but i only get 2.2v out, any one able to help? thanks