35hrs

T

telly2

Regular Member
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#1
Have been waiting 35hrs so far after getting my ftv card activated and still no
itv , 4 and 5 . Will i have to ring again or just wait longer.
 
rolfw

rolfw

Believe it when I see it Admin.
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My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#2
Mine took about an hour yesterday, i presume that the card is being read and the number shows in the system information screen?
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
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37,726
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1,291
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#4
Well they say 24hrs, so i would guess that another phonecall may be in order.

Mind you, I can remember when I got a card for my sister in France, I left strict instructions with brother in law to leave the receiver on and not in standby. 2 days later I phoned them for a chat and as a matter of interest asked if the card was OK. Nothing's come through yet she said, "I keep switching it on to check, but they can't have sent the signal" :-bash

So I made the call again and it activated almost immediately, amazing what having the receiver switched on does for an activation. :rolleyes:
 
Leee

Leee

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Sky+ v2 (120Gb); DM7020Si*motorised; PC/S2-3200
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47°N/8°E/490m
#5
did you order a new card from them or did you order the activation of an existing card? I got a new card for my box and had to call them with all of the details from the Services - System Details screen
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,726
Likes
1,291
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#6
New card Leee, had to phone them.
 
T

telly2

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#7
tried ringing them today to activate the card again , guy started giving me a hard time asking lots of questions and woud not activate the card again. So i rang back later and the girl i got this time did it for me no problem. I have not rung germany yet to find out if it has worked but made sure box was on before ringing.
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,726
Likes
1,291
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#8
Yes, some are more zealous than others, don't know why though, costs them nothing.
 
T

telly2

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#9
Have tried 2 times to activate card and still no luck, have asked him in germany if the network ID and transport stream are showing the correct details as i wonder if the activting signal is reaching him, if not its another phone call.
 
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