5 flats , 4 output single lnb

jeallen01

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That is what I suspect is the case
Time for a talk with the agency
Also, before you do that, check your contract to remind yourself of what was "promised" in the context of Freesat/Sky reception in your flat - might be a "lever" to get the problem fixed (by a "proper" professional installer!) for both yourself and everyone else in the block.
 

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Brand new twin shotgun type cable
From the wall plate to the humax

There is small possibility it could be cable but does not see to make any difference if I switch the cables around from the wall , still get freesat on both cables.
I would look very closely at the cable to make sure that the plugs are fitted correctly. Look especially for a bent centre wire (if it's the thin shotgun this is even thinner than normal) or a single wisp of the braid shorting out to the centre.
 

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I would look very closely at the cable to make sure that the plugs are fitted correctly. Look especially for a bent centre wire (if it's the thin shotgun this is even thinner than normal) or a single wisp of the braid shorting out to the centre.
Not sure it is a cable issue

If I swap the cable over on the faceplate then do a factory reset it still says one cable found
If it was a physical cable issue then I would expect it to fail

Oh and the connectors are mould on
Not screw / push fit
 

Emjga

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Also, before you do that, check your contract to remind yourself of what was "promised" in the context of Freesat/Sky reception in your flat - might be a "lever" to get the problem fixed (by a "proper" professional installer!) for both yourself and everyone else in the block.
Like most contracts
It does not go in to that level of detail about TV/ satellite
It just says tenant to ensure they have a TV licence
 

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Can you knock the door of one of the other flats and ask to see what they have connected to the wall (and if it works)

Ply them with beer/wine, and ask if you can run your box up if there is nothing there except a TV.
 

Emjga

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Can you knock the door of one of the other flats and ask to see what they have connected to the wall (and if it works)

Ply them with beer/wine, and ask if you can run your box up if there is nothing there except a TV.
After a bit of a effort what with cv19 and distancing

2 neighbors have confirmed the same issue
Also found this in a cupboard, which to me is a satellite splitter

Can this splitter be changed to allow two feeds , I suspect the answer is no
 

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Terryl

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Not a good idea to use a dual DC pass splitter (DC path on both split output's) on a system if the LNB has single signal outputs that use +13 and +18 volts DC from the receivers to switch polarity's (H/V) from the satellite.

The two receivers attached would fight each other if one was trying for a horizontal transponder and the other was trying for a vertical transponder.
 

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It might be a cheap way of combining two satellite frequency bands, one being shifted into the sub 1GHz band, but I doubt it very much based on the pictures earlier.

You really need to check with your tenancy agreement , then verify with the landlord/management company, see what was promised.
 

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Either way, it's a bodge of an install if ever I saw one. Certainly not a professional's work.
 

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Seen something like this before in a block of flats where lowest bidder contractor installed 'two tv sockets' in every flat.

Both were full spectrum outlets so B2/DAB/UHF and sat on each socket. If you terminated one socket with UHF and tried to use a passive splitter to a Sky+ box the latter didn't work. For an extra £30 at installation said contractor would install a socket in the bedroom, that was nothing more than a faceplate and patch lead going back to the 'master' dual faceplate rendering Sky+ unusable at that socket. This was in Eastbourne but ISTR contractor were from up Milton Keynes way.
 

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Seen something like this before in a block of flats where lowest bidder contractor installed 'two tv sockets' in every flat.

Both were full spectrum outlets so B2/DAB/UHF and sat on each socket. If you terminated one socket with UHF and tried to use a passive splitter to a Sky+ box the latter didn't work. For an extra £30 at installation said contractor would install a socket in the bedroom, that was nothing more than a faceplate and patch lead going back to the 'master' dual faceplate rendering Sky+ unusable at that socket. This was in Eastbourne but ISTR contractor were from up Milton Keynes way.

Some 120 + miles by road


Cowboys certainly have an advantage when it comes to the horses they use.
Yeehah !
 

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Any standard 60cm dish should do and use a 5x12 multiswitch which allows 2 feeds to each flat.

Sorry didn't read the first post of the thread. Get in touch with your landlord and complain about the satellite dish's perforance or lack there of.
 
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