a bit of praise

gandalfthegrey

Specialist Contributor
Messages
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0
My Satellite Setup
Dreambox 800HD (clone)
Gibertini 85cm dish
4 way Diseqc switch........
linksys access point connected to Dreambox..
My Location
dublin,ireland
#1
Hi guys..
just thought I'd post and give a bit of praise to a manufacturer...I posted last week about my Superjack motor being knackered..I got a reply on the post giving me the manufacturers web site..from this I contacted the sales dept who have since informed me they will replace the PC board inside the motor and also pay the posatge too..I know a lot of people slagged off the Superjack but I'm impressed with this service....unusual in todays climate for a manufacturer to care..just thought I'd pass it on
 

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,699
Likes
1,287
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#2
Nice one, so often the manufacturer will simply refer you to the reseller again. :)
 
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