Newbie Here Advice & help needed please

F

foxcub500

New Member
Messages
4
My Satellite Setup
Sky dish
My Location
Porthcawl
Hi guys!
I'm hoping someone can help me, I have spent a fortune on professionals to set things up & to sort out, when things have gone wrong but I just can't afford it this time & my own valiant efforts at repair & replace haven't quite worked...

I have 2 TVs, one in the living room & one in the kitchen.. I have one Sky box. The TV guy came & set them up so that both TVs showed digital AND both TVs showed Sky (same Sky, just one box, but with magic eye for changing channels). The benefit being that you could watch Sky channels or digital in both rooms so no arguments!!!!

All has worked well... until, I had friends to stay & all not well now!!! The living room TV still does Sky & Digital. The kitchen TV, however, will just show SKY & refuses to be tuned to any digital channels...

I don't believe that any cables have been removed/changed etc, I have replaced the Wolsely box but its made no difference.

What I can see is that the kitchen TV is connected from its aerial socket to a socket in the wall... this leads into the living room & then fixes into the sky box... the living room tv has an aerial connection as well as a Scart to the sky box... these connect to the Wolsely amplifier.

I understand that my kitchen TV doesn't appear to be connected to an aerial HOWEVER, it DID work & I can't see how the cables have changed... there are only so many places that the fixings fit!

If anybody understands any of that rambling & can offer any advice before I buy more 'bits', I'd be very grateful.

Thank you, Heidi x
 
Channel Hopper

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Messages
28,340
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK South
Check the back of the box and that the aerial output connector is plugged into 'RF2' and not RF1.

If this is the case then you could have a faulty Sky box where remote eye signals have failed ( it does happen)
 
F

foxcub500

New Member
Messages
4
My Satellite Setup
Sky dish
My Location
Porthcawl
Thank you very much, I will try that :D
 
jeallen01

jeallen01

Specialist Contributor
Messages
3,931
My Satellite Setup
See Signature
My Location
Somewhere in England (possibly?)!
Check the back of the box and that the aerial output connector is plugged into 'RF2' and not RF1.

If this is the case then you could have a faulty Sky box where remote eye signals have failed ( it does happen)
I've also had magic eyes go faulty - especially cheap "no name" ones.

Also, unlikely though it is, maybe somebody "spilt "something" over the kitchen remote but wiped that off "quickly" so you didn't realise what had happened - so have you tried using the living room remote to change digital channels from the kitchen?

Finally, Sky remotes can get a bit "iffy" when the battery voltages get low, so try changing those for new ones if you have not already done so.

NB: very good idea to have a decent battery tester to hand - I have several of these (mainly the digital display version) and they are very handy for checking all sorts of small batteries. Sometimes only 1 battery out of 2/4 going low can cause a device to stop working.
 
D

davemurgtroyd

Regular Member
Messages
1,210
Location
Oxford
My Satellite Setup
See signature
My Location
Oxford
The way I read this is that the Sky channels (and magic eye) are still working and he has lost the terrestrial (digital) channels. If so how is the living room TV connected - is it via the amplifier? What is the RF In on the Sky box connected to?
 
F

foxcub500

New Member
Messages
4
My Satellite Setup
Sky dish
My Location
Porthcawl
I've also had magic eyes go faulty - especially cheap "no name" ones.

Also, unlikely though it is, maybe somebody "spilt "something" over the kitchen remote but wiped that off "quickly" so you didn't realise what had happened - so have you tried using the living room remote to change digital channels from the kitchen?

Finally, Sky remotes can get a bit "iffy" when the battery voltages get low, so try changing those for new ones if you have not already done so.

NB: very good idea to have a decent battery tester to hand - I have several of these (mainly the digital display version) and they are very handy for checking all sorts of small batteries. Sometimes only 1 battery out of 2/4 going low can cause a device to stop working.
That's very kind, thank you... I'll be home tomorrow & will try all of this! thanks again, I'll let you know how I get on.
 
F

foxcub500

New Member
Messages
4
My Satellite Setup
Sky dish
My Location
Porthcawl
The way I read this is that the Sky channels (and magic eye) are still working and he has lost the terrestrial (digital) channels. If so how is the living room TV connected - is it via the amplifier? What is the RF In on the Sky box connected to?
Thank you for responding, and you're right... digital channels have been lost on the kitchen TV, the one with the magic eye & yes, the living room TV is connected to the amplifier. There are 2 ports on the amplifier & the other one is connected to the Sky box. I'll be home tomorrow night so I can confirm this & check & try out all the advice. Many thanks for your help :)
 
Analoguesat

Analoguesat

Administrator
Staff member
Messages
47,081
Location
Scottish Borders
My Satellite Setup
TM 5402HD
Skybox F3
Sky+ UK.
My Location
Scottish Borders
Also check the visitors havent been dicking round with the rf channel the sky box is set to.
 
jeallen01

jeallen01

Specialist Contributor
Messages
3,931
My Satellite Setup
See Signature
My Location
Somewhere in England (possibly?)!
Channel Hopper

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Messages
28,340
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK South
The way I read this is that the Sky channels (and magic eye) are still working and he has lost the terrestrial (digital) channels. If so how is the living room TV connected - is it via the amplifier? What is the RF In on the Sky box connected to?
The RF channel of the Sky box will be the same on both RF1 and RF2, though if these have been swopped over then the remote eye will stop working. The Wolesley amplifier might also be powered by the 9V output, in the same way as the Global boxes, though it's been a long time since I used one

The input to the Sky box should not have an impact since there is still terrestrial in the main living area
 
D

davemurgtroyd

Regular Member
Messages
1,210
Location
Oxford
My Satellite Setup
See signature
My Location
Oxford
The RF channel of the Sky box will be the same on both RF1 and RF2, though if these have been swopped over then the remote eye will stop working. The Wolesley amplifier might also be powered by the 9V output, in the same way as the Global boxes, though it's been a long time since I used one

The input to the Sky box should not have an impact since there is still terrestrial in the main living area
It does, as he still has Sky in the kitchen - so kitchen is still connected to RF out (either RF1 or RF2) on the Sky box so either RF In on Sky box is not connected or Sky box pass through is faulty (very unlikely) and RF channel that Sky box is set to is correct as he can still view Sky on kitchen TV, See OP's response
 
Channel Hopper

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Messages
28,340
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK South
If the Sky box had the RF in disconnected then there would not be terrestrial reception in the living room.

I've seen a number of sky boxes tuned into channel 21 before now, which can pass through a non powered amplifier box with very little attenuation.
 
D

davemurgtroyd

Regular Member
Messages
1,210
Location
Oxford
My Satellite Setup
See signature
My Location
Oxford
If the Sky box had the RF in disconnected then there would not be terrestrial reception in the living room.

I've seen a number of sky boxes tuned into channel 21 before now, which can pass through a non powered amplifier box with very little attenuation.
We don't now theliving room connections - i.e. is aerial cable to room split to TV and Sky box (which I assume was original connection before fault)

Correct way to cable this setup would be terrestrial aerial to RF In on Sky box, RF1 output on Sky box to Living room TV and RF2 output on Sky box to kitchen. Amplifier is fitted as necessary EITHER between aerial and RF In on Sky box OR between RF2 output on Sky box and kitchen
 
Last edited:
Top