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Astra 1G (MTV Networks)... Please help!

My Satellite Setup
I have a CubeCafe reciever..
My Location
I have a G-Guard reciever.. and i used to have the MTV Networks on the Astra 1G ... but they stopped maybe 4 weeks ago! and i cant get them anymore.. i got a new software, but they didnt open :S is there a specific code that i can insert so as to get them back? but i want to make sure not to lose channels on the hotbird! Any ideas ?? please i really need help!

Thank you