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Sky Digital BSkyB, Freesat & Saorsat support forum
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BBC in Europe
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<blockquote data-quote="BarMoo" data-source="post: 2024" data-attributes="member: 175089"><p>Dear All,</p><p></p><p>Don't forget that the databases between SKY and the FTV (BBC) people are very separate.</p><p></p><p>If you have a SKY sub call SKY and if you have a FTV card (BBC) call the FTV number.</p><p></p><p>I had/have the same problem with a friends card. I must admit I gave up after about seven calls to SKY (he has a sub).</p><p></p><p>What I should do is ask for a pre-authored card to be sent as a replacement - as I did when I had a similar problem.</p><p></p><p>Any other solutions - happy to listen.</p><p></p><p>Have Fun,</p><p></p><p>Mark.</p></blockquote><p></p>
[QUOTE="BarMoo, post: 2024, member: 175089"] Dear All, Don't forget that the databases between SKY and the FTV (BBC) people are very separate. If you have a SKY sub call SKY and if you have a FTV card (BBC) call the FTV number. I had/have the same problem with a friends card. I must admit I gave up after about seven calls to SKY (he has a sub). What I should do is ask for a pre-authored card to be sent as a replacement - as I did when I had a similar problem. Any other solutions - happy to listen. Have Fun, Mark. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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BBC in Europe
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