BT hit by £42m fine from Ofcom

Topper

Amo Amas Amant Admin
Staff member
Joined
Nov 18, 2004
Messages
23,991
Reaction score
4,014
Points
113
Age
69
My Satellite Setup
Has gone to a good home elsewhere
My Location
Blackburn, Lancashire
BT has been hit with a £42m fine from telecoms regulator Ofcom and has set aside £300m to repay providers for delays in installing high-speed lines.

Ofcom said the fine was the largest it had ever handed down.

It found BT's Openreach division had cut compensation payments to telecoms providers for delays in installing the lines between early 2013 and late 2014.

Openreach chief executive Clive Selley said the firm "apologised wholeheartedly"for the mistakes.

The investigation found BT had broken rules put in place to counter its "significant market power" by cutting the payments.

Gaucho Rasmussen, Ofcom's investigations director, said: "These high-speed lines are a vital part of this country's digital backbone.

"We found BT broke our rules by failing to pay other telecoms companies proper compensation when these services were not provided on time.

Full story
 

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Joined
Jan 1, 2000
Messages
35,538
Reaction score
8,554
Points
113
Age
59
Website
www.sat-elite.uk
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK
I wonder if this was the reason any time I had reason to complain to BT (both residential and business lines) for shoddy internet they were quick to infer that Openreach had nothing to do with them ?
 

Captain Jack

Burnt out human
Joined
Oct 21, 2006
Messages
11,798
Reaction score
7,980
Points
113
My Satellite Setup
See signature
My Location
North Somerset
Technically BT's line and internet side of business is completely separate from Openreach. They have no more leverage over OR than any other BT based provider.

Allegedly.
 

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Joined
Jan 1, 2000
Messages
35,538
Reaction score
8,554
Points
113
Age
59
Website
www.sat-elite.uk
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK
Technically BT's line and internet side of business is completely separate from Openreach. They have no more leverage over OR than any other BT based provider.

Allegedly.


Ah, so the engineer was simply borrowing the Openreach van when BT bothered to acknowledge the faults existed.
 
Top