Bush HD Freesat box problem

perryowens

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Jul 14, 2008
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My Satellite Setup
Bush HD Freesat box feeding Sharp HD LCD TV
My Location
Surrey,UK
I am new to this Forum so apologies if this has been brought up before. I bought a Bush HD Freesat box and connected it to a sky dish. Signal strength averaged 78%. When using an HDMI cable connection to the TV I found that after switching the box to standby and back again, or even after just leaving it on overnight, I got a blank screen, with sound only. I exchanged the box at Argos but the replacement does the same thing. I then called the Bush helpline. They told me to turn off the power, pull all the connections then replace them and switch on. That worked but it's not what I would call a permanent fix. Am I doing something wrong or should I get my money back and buy a Humax box?
perryowens
 

cjgall

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May 19, 2003
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My Satellite Setup
Topfield 4000PVR with Aston 1.07 CAM, (canaldigitaal), dragoncam,
Sky digibox,
Bush HD Freesat,
Visiosat trisat looking at Astra1, Astra2 and Hotbird.
My Location
Netherlands & Central Brittany
If you have set the HDMI output to 1080i then you could try setting it to 720p, this worked for me. As for the humax box, I would check to see if the lip-sync issue has been fixed first.
 

bigtone

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Sep 9, 2005
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My Satellite Setup
Dream 7000
2xEurovox red
Humax HD
My Location
UK
No the lip sync issue is still outstanding.
Got this reply yesterday 14/7/08


Thank you for your email

There are a small number of our customers experiencing an issue with certain TVs
We are aware of this issue and we are working on a solution for this
There will be another OTA update in the coming weeks
Please visit our website for scheduled release dates

Best regards
Humax freesat Support
Tel: 0844 669 8800
 
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