A little more information regarding your system would be helpful JK4860, like dish size and receiver make and model, that's why we have put the section in the user profile, also when you were last able to receive it.
ok then, your reception is "marginal", sometimes you'll get it, depending on weather.
First, try realigning your dish if possible, use the "signal quality" display (not "strength"!), this might give some improvement. 2nd thing would be to replace your current antenna (lnb) with a more sensitive one (lower "noise figure"), which would improve the situation, although still not guaranteeing uninterrupted reception.
4 systems. In Scotland Freesat with Humax Foxsat recorder. In Algarve 1.5 fixed Inv Quad LNB with 3 Pace 2600C1 and 1 Amstrad HD DRX780UK also 80cm dish with Inverto 0.2db monoblock LNB (19.2E/26E) feeding Technomate 5000CI+ usb.
Southern Spain is a big area. I am in Estepona on the Costa del Sol. I can get CH5 with a 1.3 meter dish , an invacom 0.3 db quad LNB and a Pace minibox receiver. I believe my setup is as good as you can get for the size of the dish but CH5 is the first channel I lose in bad weather
Not being funny chaps, but there is little point in speculating what the solution may be, when we don't know what he is using to try and receive the channel in the first place. All that is happening is people are making wild stabs at it. ! !