Digibox switches itself off

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#1
Hi there! Can anyone explain why it is that my Grundig 3000 digibox switches itself off when I select a different channel. This has been happening for the last 3 days. Thanks.
 

rolfw

Believe it when I see it Admin.
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My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#2
Could be one of many things slm65, is it in a well ventilated spot?

Might be worth trying a forced update, just in case there is a software corruption, just switching off at the mains may well do the job, as the software will be forced to reset.
 
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#3
Thanks for your suggestions, Rolfw.

I've already tried that, but to no avail. Allow me to elaborate. When this symtom manifests itself, I switch the digibox back on, where upon it returns the "searching for listings" message and that could go on for hours. Channel 998(Sky welcome) only appears once I change the default LNB transponder value a couple of times (11778,11720,11817,11895,12051 etc). What's confusing is that when it was working 100% the system signal test would show me the following results: signal strength: about 25%; sinal quality:0%; Lock indicator: OK; Network ID and Transport Stream: 0000. (Sorry about the long message). Thanks
 

Channel Hopper

Suffering fools, so you don't have to.
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A little less analogue, and a lot more crap.
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#4
Go for another update, it cant do any harm

I have a customer who (unwisely)bought an old Pace just for the Freeview stuff (but subscribed by accident to Sky a month before the BBC went FTA.)

Their box runs very slow and cut out a lot until they did the second upgrade. It still runs slow but now does not cut out
 

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,711
Likes
1,288
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#5
Do I take it from your post that you are not in the UK slm65?
 
O

Old Fred

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#6
This sounds like the well documented power supply failure for which repair kits are available. Try a search for "power supply repair kit" or similar. As I recall reading, if there's a problem with signal strength or quality you MUST NOT attempt a software download because it can corrupt the data in the memory chips, making the Digibox useless.

Fred
 
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