DM5620 LNB Problem

nezbit

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Hi, I have posted under a different thread but after more investigation the title is now misleading.

Here goes, I recently bought a DM5620-S to replace my trusty Echostar 2110 2Ci VA. I disconnected my echo, conneted the DB and ...nothing. The box boots but will not find any channels. After MUCH messing around with settings and ladder climbing I can conform that the DB will only perform a successful transponder scan when:-

1. Looped through the echo.
2. Connected to the quad lnb on my sky dish, but only when another sky box is connected.

I have connected my sat meter to the lnb (on hotbird dish) and the db and it is dead, not a peep.

I am very much a beginner but if i had to guess I'd say that the DB is not supplying any power, could anyone conform my suspicions? And is it now time to send the thing back?
Cheers
Neil
 

rolfw

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Certainly sounds like a power problem, do you have any means of measuring the voltage output from the rear of the Dreambox?
 

nezbit

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I don't I'm afraid Rolfw. I've boxed it back up now and emailled the people I bought it from (ww.dvb-onlineshop.de) to arrange its return for replacement or refund.

Thanks for your help rolfw, I'm sure I'll need it again when I finally get a working model!
 

BGonaSTICK

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I think you've done the right thing. It does sound like a hardware problem.

Hope it works out OK. Come back and let us know how you get on.
 

nezbit

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Manchester
-----------UPDATE-----------

After much waiting the a replacement box has arrrived and works perfectly. Just started having a look at a couple of images and I'm having trouble with Hydra. I can install the image but when I try to install a softcam I get the error message Install failed. /tmp/smartcam.config not found. Can anyone shed any light on this please?
 

T_G

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Hi Nezbit
Sounds like you might have forgotten to flash erase. In any case, flash erase and try again. if you run into more problems open a new thread with the problem, as this one was for dead LNB.
P.S read the manual!!
 

nezbit

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Hi T_G, thanks for the reply. I have been using the dreamupLAN you uploaded to the newbies sticky and had remembered to flash erase. I've tried with Hydra Phoenix 1.09 and Hydra Zeus and get the same error.

The missus has started complaining now so I'll have to try again tomorrow but I'll do as you suggest and start a new thread if nessecary.

Thanks again.
 

BGonaSTICK

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Well, I'm pleased that it was indeed a hardware problem and that a replacement has fixed it. :D

How are you trying to install a s*ftcam? Via the Internet? Hydra Internet update does not work anymore. If that's what you want to do, try the latest Gemini image, otherwise read up on how to install one manually and/or update the keys manually.

Keep going - you're nearly there at last!

STICK
 

nezbit

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Manchester
Cheers Stick, I was trying to use the internet update I wasn't aware that it isn't working. I've reverted back to Gemini for now. Do other images offer anything sigificantly different from Gemini?
 
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