Fortec Star 5100 Diamond

Recently Bought One Of The Above Receivers, But Had To Return
It After A Few Days Because Of A Few Problems, One Of Which Is
That It Will Not Load All Of The Freeview Channels On The Aerial
Side Of Things, The Maximum Tv Channels I Can Get Is 34. The
Supplier I Bought It From Has The Same Problem. He Is In Tyne
And Wear And I Am In Norfolk.
I Also Have A Nokia 221t Which Has No Problems At All Getting
All The Freeview Channels And My Aerial System Was Profession
-ally Installed Specifically For Digital Tv.
Has Anyone Else Had The Same Problem Or Know Of A Fix