Freesat reception trouble

[Matt98]

I am having trouble aligning my dish to receive freesat from sky. I can receive some channels but not all of then. I cant receive the five main channels or any of the other BBC or ITV channels. My signal strength is at 100% but quality is ony 10%.

Any suggestions?

 

[rolfw]

What dish and LNB are you using Matt88?

PS. Welcome to the forum.

 

[Matt98]

Its a zone 1 sky dish and a pace DS430N receiver with a quad WNC LNB

 

[rolfw]

OK, don't recognise the LNB type, but I'm assuming it's a Sky one.

Which channels can you actually receive? If you can receive some channels, it may be that it just needs some very slight tweaking, or perhaps even the LNB skewing, as you look from behind the LNB towards the dish, it should be at about 25 minutes to the hour.

 

[Matt98]

yeh, its a sky one, I can not get any bbc or itv channels.
Signal strengh is 100%
Quality only 10%

 

[rolfw]

Yes, but what other channels can you receive? 10% quality is too low, it means that either the dish is off beam or your skew on the LNB is incorrect, or there is a tree or something in the way of the dish. Also 100% signal sounds very high from a minidish.

 

[Channel Hopper]

I am having trouble aligning my dish to receive freesat from sky. I can receive some channels but not all of then. I cant receive the five main channels or any of the other BBC or ITV channels. My signal strength is at 100% but quality is ony 10%.

Any suggestions?

Throw a wet tea towel over half the dish and realign, then remove.

 

[rolfw]

Anything to get out of doing the drying up.

 

[Matt98]

What will the wet tea towel do?

Ive got a cheap signal meter. I got a high a signal as i could with it but still only 10%

 

[rolfw]

You haven't answered my question yet, what channels can you actually receive, it is quite important. Forget the tea towel for the moment, it is an old analogue installers' trick, but not quite so relevant these days.

 

[Matt98]

horrer channel, poker channel, golf channel. cctv-9, loads of shopping channels and most of the radio channels

 

[rolfw]

OK, sounds like it is purely dish tweaking/skew adjustment then, can you take a digital photo of your dish and LNB?

 

[Matt98]

no digital camera

 

[rolfw]

What receiver are you using (make and model) and have you used it before?

 

[Matt98]

not used it before its a pace ds430n

 

[rolfw]

OK, so a new model, was concerned that it might perhaps be an older box with a faulty tuner or power supply.