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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
General problem with subtitles
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<blockquote data-quote="dardiotis" data-source="post: 22378" data-attributes="member: 176106"><p>i post the answers from sky 's respondibles</p><p></p><p>a. answer 11/6/2003 from sky/disabityThank you for your email</p><p></p><p>we are aware of the technical fault with subtitles and are working to correct the problem. Normal service should be resumed soon. I apologise for the inconvenience caused to your viewing. This is a technical fault at Sky, there is no problem with your set top box.</p><p></p><p>Sky Disability service</p><p></p><p></p><p>b. answer 11/6/2003 from Viewer Relations </p><p>"Thank you for your e-mail about subtitles on Sky Movie Premier channels. Please accept my apologies for the delay in responding. </p><p></p><p>Firstly, I would like to offer my sincere apologies for any inconvenience you have experienced with the loss of subtitles. I can confirm our engineers are aware of the problem, and are trying to rectify this problem. </p><p></p><p>Thanks, once again, for contacting us. We always welcome customers' comments and actively encourage viewers' feedback.</p><p></p><p>Kind regards </p><p>Gordon Smith </p><p>Viewer Relations " </p><p></p><p>my comment:</p><p>let 's hope that they solve the problem!!</p></blockquote><p></p>
[QUOTE="dardiotis, post: 22378, member: 176106"] i post the answers from sky 's respondibles a. answer 11/6/2003 from sky/disabityThank you for your email we are aware of the technical fault with subtitles and are working to correct the problem. Normal service should be resumed soon. I apologise for the inconvenience caused to your viewing. This is a technical fault at Sky, there is no problem with your set top box. Sky Disability service b. answer 11/6/2003 from Viewer Relations "Thank you for your e-mail about subtitles on Sky Movie Premier channels. Please accept my apologies for the delay in responding. Firstly, I would like to offer my sincere apologies for any inconvenience you have experienced with the loss of subtitles. I can confirm our engineers are aware of the problem, and are trying to rectify this problem. Thanks, once again, for contacting us. We always welcome customers' comments and actively encourage viewers' feedback. Kind regards Gordon Smith Viewer Relations " my comment: let 's hope that they solve the problem!! [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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General problem with subtitles
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