How to re-eanable RS232 of ODS4000V!

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My Satellite Setup
ASA
My Location
VNN
#1
Dear every body my reciver is ODS4000V, The sat supplier had locked the rs232 port and scan for new sat function. Because the card is almost empty and I would like to scan for new FTA chanel. So I can not re install the new firmware now. (even FTA firmware)

Please help me!!!. (or it will be througth away!)
 
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