May I just add to what Gameboy has already posted:
If you want an answer to specific questions you should post them in the correct section, then you will most likely get an answer. This section is only for problems related to your membership or access.
I think that you should try out the "Fringe reception" section or if you got a motr dish then the multi sat / mtorised dish section. You can also always post any question in the "Meeting place chat forum" more chance of a reply there.