Spiff
Regular Member
- Joined
- May 28, 2015
- Messages
- 608
- Reaction score
- 308
- Points
- 63
- Age
- 78
- Location
- Mullion Cove Cornwall
- Website
- shopingathome.com
- My Satellite Setup
-
Technomate TM-5402HD M3 C1+ Super+
Primesat VBox
2 x Actuators
Precision 1.3m Prime Focus Dish & mount.
InvertoTwin Black Pro C120
Amiko Viper4K
Primesat VBox
2 Actuators
Precision 1.5m Prime Focus Dish & mount
Titanium C1W-PLL C Band
Seven Computers : )
Two Davis Vantage Pro Weather stations
One Waldbeck Weather Station
- My Location
- Mullion Cove Cornwall
Seasons Greetings to all from Mullion Cove Cornwall : )
I ordered what the Amazon listing pictured as a SuperJack for Christmas.
They sent the wrong size HARL-12+ which is a 12 inch instead of the 18 inch I ordered.
After sending them the pictures they requested, they arranged to send the correct model with their carrier DHL : ( and requested that I posted the wrong one back.
They did not respond to a request for a returns label, or for them to request the carrier to collect the incorrect one.
We found the cost with insurance and tracking was going to be £27.18, so I contacted them and they said OK to the cost.
I then had a think and sent them the following message : -
Hallo before we post the item back I had a thought : ) You sell the smaller Jack that I have to return for £33 plus £9 postage total cost £42. The return postage on it is going to cost you £27.18 the difference is £14.82. I had not intended buying another short stroke one like this, but I could use it for moving the dish vertically to track out of orbit satellites. Instead of sending it back I could pay you £15 and keep it. You will be no worse off and I will be happy as I will not have to drive to the post office and wait for my money back which is always a concern.: ) Please let me know if you except this offer and I can pay the £15 difference to your PayPal account or make a bank transfer. God Bless Allen and Alanna
They agreed and said that they would send me an invoice which so far they have not.
The replacement arrived today 28th, the end of the box was sodden but the jack looks ok.
What has struck me is that though their listing on Amazon shows a picture of a jack with SuperJack on it, the two jacks I have do not.
Their packing note also says Aktuator Superjack HARL 3618+
Before I remind them to invoice me for the £15 difference I owe them, I thought those most Knowledgeable gentlemen on the sat forum will know if this is the genuine article.
God Bless Spiff
I ordered what the Amazon listing pictured as a SuperJack for Christmas.
They sent the wrong size HARL-12+ which is a 12 inch instead of the 18 inch I ordered.
After sending them the pictures they requested, they arranged to send the correct model with their carrier DHL : ( and requested that I posted the wrong one back.
They did not respond to a request for a returns label, or for them to request the carrier to collect the incorrect one.
We found the cost with insurance and tracking was going to be £27.18, so I contacted them and they said OK to the cost.
I then had a think and sent them the following message : -
Hallo before we post the item back I had a thought : ) You sell the smaller Jack that I have to return for £33 plus £9 postage total cost £42. The return postage on it is going to cost you £27.18 the difference is £14.82. I had not intended buying another short stroke one like this, but I could use it for moving the dish vertically to track out of orbit satellites. Instead of sending it back I could pay you £15 and keep it. You will be no worse off and I will be happy as I will not have to drive to the post office and wait for my money back which is always a concern.: ) Please let me know if you except this offer and I can pay the £15 difference to your PayPal account or make a bank transfer. God Bless Allen and Alanna
They agreed and said that they would send me an invoice which so far they have not.
The replacement arrived today 28th, the end of the box was sodden but the jack looks ok.
What has struck me is that though their listing on Amazon shows a picture of a jack with SuperJack on it, the two jacks I have do not.
Their packing note also says Aktuator Superjack HARL 3618+
Before I remind them to invoice me for the £15 difference I owe them, I thought those most Knowledgeable gentlemen on the sat forum will know if this is the genuine article.
God Bless Spiff