Kaon KSC 570 PVR big problems

[jmch]

Hi all this is my first post

I have just bought a KSC 570 + 2 CI PVR sat receiver.
The system I have is a 1m dish with a Superjack DG 120.
The problem is I have a number of sats tuned in but if I change from
Hotbird to Astra 2 the dish starts to go into jerks and never gets there unless
I go into menu and manually move the dish around. On the other hand if I am on Astra2
and change to Hotbird it flys around normally. I have tried another receiver on my
setup and no problem the dish tunes in in a matter of seconds from sat to sat.
I have send an email to KAON but no reply. Anybody having a simular problem and any solution

thanks for any help

 

[jmch]

here is some more info about the system

I was just looking at the setup the engineer put in when he was setting the system up. All the Sats are set on motor and not Diseqc A,B,C,D, or USUALS
could this be it
the system setup I have is
Model: KSC 570 H
info: 12.05.12-D068
S/W: V03.05.01
H/W: V13.41.6D
loader: V5.1.9
CA: 2.2.2
PVR: 1.6.0
I am using a Dragon cam which is workonk fine.
Does my system need to be updated

Any help would be appreciated as I also have the wife nagging in my ear!!!

 

[rolfw]

You could try it using USALS for the satellites, but also try selecting a horizontal channel when moving and see if it makes adifference with the higher voltage.

 

[jmch]

thanks for that Rolf but excuse me I know a bit but not too much about Sat systems by selecting a horizontal channel do you mean if I switch th lets say bbc3 which may have a H after it donating a horizontal channel then try to move sats