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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Losing Some Channels On Sky+
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<blockquote data-quote="nezo123" data-source="post: 524639" data-attributes="member: 292364"><p>Hi all, hope someone can help me out, im new to this forum and this is my first post. The problem i am having is i am unable to view some music channels, they are ok from CH. 340 (MTV) upto 354 (Q), when CH. 355 (chart show tv) is viewed my picture breaks up i lose the audio, or i get there is no sattelite signal message, this happens on the same channels every time (channels, 355, 356, 357, 362, 364 and 366),</p><p>I phone SKY and they told me to try another channel, (CH. 323 True Movies), which i did and this was also breaking up and unwatchable.</p><p>i was advised to reboot the SKY box which i did by unplugging the mains and plugging back in after 1 min, this did not fix the problem, so they sent an engineer out who when arrived a few days later the problem was not there, (all my channels were working), anyway he checked the signal level, which was good, and as a precaution he swapped my SKY box, which was great for about 2 weeks, thats when the problem started again, the same music channels and True Movies all breaking up and unwatchable.</p><p>Could anyone please give some advise on what this could be, and how to solve the problem,</p><p>I hope i have explained my problem well as its making me scratch me head.</p><p>cheers</p><p>NEZO123</p></blockquote><p></p>
[QUOTE="nezo123, post: 524639, member: 292364"] Hi all, hope someone can help me out, im new to this forum and this is my first post. The problem i am having is i am unable to view some music channels, they are ok from CH. 340 (MTV) upto 354 (Q), when CH. 355 (chart show tv) is viewed my picture breaks up i lose the audio, or i get there is no sattelite signal message, this happens on the same channels every time (channels, 355, 356, 357, 362, 364 and 366), I phone SKY and they told me to try another channel, (CH. 323 True Movies), which i did and this was also breaking up and unwatchable. i was advised to reboot the SKY box which i did by unplugging the mains and plugging back in after 1 min, this did not fix the problem, so they sent an engineer out who when arrived a few days later the problem was not there, (all my channels were working), anyway he checked the signal level, which was good, and as a precaution he swapped my SKY box, which was great for about 2 weeks, thats when the problem started again, the same music channels and True Movies all breaking up and unwatchable. Could anyone please give some advise on what this could be, and how to solve the problem, I hope i have explained my problem well as its making me scratch me head. cheers NEZO123 [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Losing Some Channels On Sky+
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