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Archive-8
Guest
Just sent them a secure message from inside my on-line account - then it's on "electronic paper" that they have received, and the ability to phone that bank (Co-op SMILE) has effectively been stopped for the last few months anyway!
You may think this overall approach is somewhat "cavalier" but I am generally very careful, and - over many years - I think that there was only one occasion when I effectively got scammed, and that was about 6-7 years ago for some PC correction s/w that turned out to be totally useless.
Fingers Crossed it turns out to be nothing.
I have been a victim of fraud on my bank account, all I will say is it's a right royal pain in the ..... no card, direct debits/standing orders stopped.
Limited to drawing out cash only, after I prove I am me.
The new card takes about a week to turn up.