no channels "no signal being received"

T

toners22`

Member
Messages
1
Likes
0
#1
I recently go sky digital installed and on tuesday i lost access to a couple of channels and thought nothing of it, but then i lost all of them and the message "no signal is being recieved" came up on screen. I then rang sky who told me to ring my installers who said it was an LNB problem, is this correct and what should i do?
 
PoloMint

PoloMint

Super Minty Mod
Messages
1,588
Likes
1
My Satellite Setup
1200cc with 100,000,000,000 neurons and 100,000,000,000,000 connections
My Location
Fife, Scotland
#2
As the system was installed recently, and you never received all the channels, then the installer should really fix the problem without charge. If the installation was arraigned through Sky then you should contact them if the installer seems reluctant to come to your house.

It could be an LNB problem, but could also be a faulty box (which is less likely) or even something like the dish slowly slipping out of alignment if it wasn’t tightened up properly.

Welcome to the forum toners22`
 
R

rsi50000

Member
Messages
15
Likes
0
#3
Also check your EPG SOFTWARE VERSION if it's not 3.2.11 then do a backup .
Do you get the message on all channels ? Sky news ?
 
Top