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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Ordering Whizz for the NEW FTV
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<blockquote data-quote="BarMoo" data-source="post: 29878" data-attributes="member: 175089"><p>With the online ordering process you are asked for you existing card number. This number will tally with information already held on file by SSSL (was a seperate database when the BBC cough'd up the dosh- but now, I guess, they've given it to SKY <img src="http://www.satellites.co.uk/styles/default/xenforo/smilies/rolleyes.gif" class="smilie" loading="lazy" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-shortname=":rolleyes:" /> ).</p><p></p><p>As such, a new card (ordered on-line) <strong>will</strong> 'self-authorise'. As do replacement subscriber cards.</p><p></p><p>Having seen this happen, I naively thought that my other card (ordered on the phone) would do the same - it didn't. :-righton Presumably this was because I was not asked/prompted for my old card number/box no./vers no. when I went through the ordering process. </p><p></p><p>When I received the card, Channel 101 was set for BBC London (and no 103,104,105). After phoning for a card activation I was asked for my new card number/bos serial no./version no. Some time later the BBC and ITV channels reset to their regional variants. </p><p></p><p></p><p></p><p>Well - from my toils, I just reckon its best to give them all the info they need so that your new card will self-authorise: regardless of ordering method. </p><p></p><p>Hope this helps.</p><p></p><p>Have Fun,</p><p></p><p>Mark.</p></blockquote><p></p>
[QUOTE="BarMoo, post: 29878, member: 175089"] With the online ordering process you are asked for you existing card number. This number will tally with information already held on file by SSSL (was a seperate database when the BBC cough'd up the dosh- but now, I guess, they've given it to SKY :rolleyes: ). As such, a new card (ordered on-line) [B]will[/B] 'self-authorise'. As do replacement subscriber cards. Having seen this happen, I naively thought that my other card (ordered on the phone) would do the same - it didn't. :-righton Presumably this was because I was not asked/prompted for my old card number/box no./vers no. when I went through the ordering process. When I received the card, Channel 101 was set for BBC London (and no 103,104,105). After phoning for a card activation I was asked for my new card number/bos serial no./version no. Some time later the BBC and ITV channels reset to their regional variants. Well - from my toils, I just reckon its best to give them all the info they need so that your new card will self-authorise: regardless of ordering method. Hope this helps. Have Fun, Mark. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Ordering Whizz for the NEW FTV
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