Panasonic TV in 'computer sleep mode'

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A customer of mine recently had this diagnosis from a shop and they charged him a few beer tokens to reset it.

This TV when turned on resulted in an almost white screen (possibly the backlight), nothing more.


I did originally disconnect from the mains for about 20 minutes with no external connections fitted, but this did not fix the issue last time I was on site.

It may possibly be something like the fault mentioned below

http://www.avsforum.com/forum/167-p...nasonic-th-58pz800u-problem-white-screen.html

but if it is likely to go wrong again I don't want to be reconnecting everything back up when this happens, otherwise I could be blamed


Anyone else had the same problem ?
 
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