I have a sky card in spain that was supplied to me by a dealer in marbella he supplied me with the address and i provided him with my spanish credit card (Banco Atlantico) although my card and account has money in it sky have informed the dealer that they can now tell that the account holder is abroad and my viewing has been suspended until the account be cleared by either an english credit card or i fill out a new direct debit mandate and send it in...........any suggestions to get round this?
Payments to Sky Television Abroad
- Thread starter mjc410
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methos_de
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What credit card are you using? Banco Atlantico.......is that the name of the card distributor or your bank?
Methos.
Methos.
indios_se
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mjc410 said:
sorry i doubted you to be honest, i know for a fact this has started happening to other subscribers.. also from this week you cant now take a new subscribtion with sky with a foreign credit card.
Zorba
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That has got to be crap.why cant I make a gift by paying for a subscription for a relative in the UK while I reside in a foreign country,or if I am based in a foreign country but spend long periods in the UK and while I am in the UK I want to watch Sky?It doesnt mention this on the contract !!!
The only thing I know is that if you pay by foreign credit card and it expires,then some companies do not automatically renew the payments.
The only thing I know is that if you pay by foreign credit card and it expires,then some companies do not automatically renew the payments.
havabanana
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Hi there!
I'm new to this, so bear with me.
I've had Sky in Europe for longer than I can remember and have had no real problems. Yesterday I came home and nothing worked, or rather, Sky had been suspended. I can still get the FTA programmes, but Sky has disappeared. I called them and was told that I was two months in arrears, as my credit-card company (VISA) had claimed that my account had been cancelled. I couldn't quite believe this and called again to have it confirmed. The second guy confirmed what the first had said and also commented that he'd heard that Sky was refusing to accept cards from non-UK institutes, but didn't know why.
I called VISA this morning and the lady there told me that everything was OK so I called Sky again and had a long chat with a girl called Carolyn (lovely Scottish accent.....). She told me that the credit-card companies had recently introduced a charge for using the card in a foreign country. I've always paid a 1% surcharge on foreign transactions, but now it looks like VISA, MasterCard and whoever are also charging the recipients as well.
Under these circumstances, I can actually understand Sky not accepting foreign cards (although I'm convinced it goes against some EU law) and will probably have to open an account in the UK to get Sky back.
As chance would have it, I'm over there next week . . .
Hope I could be of help.
Greetings from Germany,
havabanana
I'm new to this, so bear with me.
I've had Sky in Europe for longer than I can remember and have had no real problems. Yesterday I came home and nothing worked, or rather, Sky had been suspended. I can still get the FTA programmes, but Sky has disappeared. I called them and was told that I was two months in arrears, as my credit-card company (VISA) had claimed that my account had been cancelled. I couldn't quite believe this and called again to have it confirmed. The second guy confirmed what the first had said and also commented that he'd heard that Sky was refusing to accept cards from non-UK institutes, but didn't know why.
I called VISA this morning and the lady there told me that everything was OK so I called Sky again and had a long chat with a girl called Carolyn (lovely Scottish accent.....). She told me that the credit-card companies had recently introduced a charge for using the card in a foreign country. I've always paid a 1% surcharge on foreign transactions, but now it looks like VISA, MasterCard and whoever are also charging the recipients as well.
Under these circumstances, I can actually understand Sky not accepting foreign cards (although I'm convinced it goes against some EU law) and will probably have to open an account in the UK to get Sky back.
As chance would have it, I'm over there next week . . .
Hope I could be of help.
Greetings from Germany,
havabanana
Zorba
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Well,looks like all cards which use foreign credit cards have gone off over here,although ringing sky and giving them the same card number switches them back on again.
methos_de
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havabanana said:
Can anyone confirm having had a problem with MASTERCARD. I'm paying with mastercard at the moment and am having no probs.
Methos.
Does anyone know if there is a problem paying a Sky subscription through direct debit from an "offshore" UK bank account in Jersey or the IOM? As a UK national living elswhere in Europe I've been told that I cannot open a bank account in the UK mainland, but I can open an offshore account. My Mastercard is registered with a bank in the country where I live, so I understand I cannot use it for a Sky sub.
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